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FiOS Installation: The Installation Appointment 2 - Your installation appointment
During your installation appointment, a Verizon Technician will install Verizon FiOS Internet Service equipment in your home and establish a connection with the Fiber Terminal in your neighborhood. Next the technician will connect your computer to the FiOS equipment in your home as well as guide you through the FiOS software installation, account setup, Verizon email* configuration and activation on your primary computer.
Installation of FiOS equipment
Note: If you live in an apartment complex or condominium, FiOS equipment may be installed in a central equipment room that you may not be able to access.
Connecting your computer
The Verizon Technician will run data wiring from the ONT to your router and, if necessary, install an Ethernet jack. Then the technician will connect your computer to your router.
Note: If you need new wiring installed inside of your walls, consider hiring a contractor prior to your FiOS installation.
Software installation and account setup
Your Verizon Technician will guide you through the FiOS software installation and activate FiOS on your primary computer. Additional computers can be configured by the technician for an extra fee. Once all work is completed, the technician will verify that your FiOS service is working and that you can access the Internet.
* If you are upgrading from Verizon High Speed Internet or Dial-up services to FiOS, you can maintain your existing Verizon.net email accounts.