Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites


FiOS Internet

 What are the default user name and password for the Verizon 9100VM router? The default user name for the Verizon 9100VM router is "admin" and the default password is "password." Do not enter the quotation marks.

  • Note: To improve security, your router password may have been changed to the serial number of your Verizon 9100 router if you hadn't previously changed the password from the default of "password." You can find your router's serial number on the label affixed to the bottom or back of your router.
  • If you reset your router to the factory default settings, the router password will return to "password."
The user name and password are case-sensitive, so be sure to enter them in lower case.

See also: How can I reset my Verizon 9100VM router to its factory default settings?
Privacy SettingsAccept CookiesAccept Cookies SeeAlsoLinks=43985
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools