Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites


FiOS Internet

How will I know if I'm in a Verizon Wi-Fi hotspot?

If you have registered for Verizon Wi-Fi and downloaded the Verizon Wi-Fi Connect software, you can confirm that you're in a Verizon Wi-Fi hotspot by simply searching for the hotspot in the Directory Search in the Tool drop down Menu.
  1. Open Wi-Fi Connect, click on Tools, select Directory Search
    Wi-FI Directory Search

Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=44714
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools