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High Speed Internet

VersaLink 7500 DSL light is off
  1. Verify that your phone line connection to the DSL port of the gateway is secure.


  2. DSL Connection
  3. If the light is still off, verify that a filter is installed between all telephone equipment and the telephone line. The Line side of the filter should be connected to the telephone line, while the Phone side of the filter should be connected to the telephone equipment.

    Note: Filters are not required if you have Verizon 7M High Speed Internet service.

  4. If the light is still off, verify that the gateway connects to the telephone line without a filter.


  5. If the DSL light is now green or flashing green but you still can't access the Internet, continue with Troubleshooting Step 7.


  6. If the DSL light is still off, please contact Verizon High Speed Internet Support Center.
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