Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities


FiOS Mobile Remote System Requirements

The hardware requirements for FiOS Mobile Remote are shown below. You need to have a:

  • FiOS TV HD DVR or HD Set-Top Box (STB)

  • Wi-Fi Router connected to your STB.

  • Mobile phone on which the FiOS Mobile Remote app. is supported such as the:

I meet these requirements, what do I do next?

If you meet the requirements above you need to:

  1. Register your mobile device with your FiOS TV HD DVR or HD Set-Top Box

  2. Download and install the FiOS Mobile Remote app. to your mobile device.


See Also: Learn more about FiOS Mobile Remote
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools