JBL Flip 6 Portable Waterproof Speaker

If you're interested in purchasing our replacement JBL Flip 6 Charging cord, you can easily do so by getting in touch with our customer support. Simply reach out to them, and they will be able to assist you with your order. For your reference, the specific part number of the charging cord is 1003047566B0001.

Thanks for your inquiry. Our JBL Flip 6 does not have a USB port for a Flash drive Hence, it would not be able to play music from a memory stick.

Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Flip 6. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.

We recommend using a different charging cord or doing a factory reset by pressing and holding the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. If the issue remains, please contact our customer support. We're here to help.

We're here to help with your JBL Flip 6. Please try a different cable or charge it into a different power outlet. Examine the charging port for debris or bent pins. Try charging the speaker overnight. Move the charger around the charging port to see if that helps. If you need more help, please contact our customer support for assistance.

Thanks for bringing this to our attention. We don't recommend breaking or damaging our speakers since this will void the 1-year limited warranty of the product. If you're using any equalizer or sound enhancer, please turn it off to ensure that raw sounds are playing from the speaker. Check if the muffled sound occurs when the speaker is connected to a different device and if a different song is played from the source. If the issue continues, you may contact our Customer Support for further assistance with your JBL Flip 6.

Thanks for your inquiry. You can attempt connecting your Flip 6 to a different device or utilize alternative music applications. We suggest performing a factory reset as well. Initially, eliminate or forget the speaker from the paired Bluetooth devices list in the phone or tablet settings. With the speaker powered on, simultaneously press and hold the Volume + and Play buttons for 3 seconds until the unit shuts down. Should the problem persist, please reach out to our customer support. We are available to provide assistance.

It's safe to charge our JBL Flip 6 with a 120W charger. It has a PCM (Protection Circuit Module) and charge management IC built-in, which manage and detects charging. It also monitors and controls the charging current and has a suggested power rating of 5V/3A. Once fully charged it will Cut-off the current to protect the battery.

Thanks for your inquiry. Our JBL Flip 4 Bluetooth specifications are A2DP V1.3, and AVRCP V1.6 while AAC is not supported.

Thanks for your inquiry. We're here to help. Please check that your phone and the JBL Flip 6 are connected so the app can discover your phone. Make sure there are no other phone devices connected to the speaker. Try to uninstall and reinstall the JBL Portable app to ensure you have the latest version. If you need more help, please contact our customer support via our official website or toll-free hotline.