Beyond Unlimited FAQs

You can no longer choose Beyond Unlimited when adding lines or changing plans on your account. You can keep this plan if you already have it and add current Unlimited plans to your account if you want.

Note: Beyond Unlimited plans purchased on or before 6/17/18 can't be mixed and matched. However, you can switch to a current Unlimited plan any time in My Verizon.

Every line with Beyond Unlimited gets:

• Unlimited 4G LTE / 5G Nationwide¹ data TT
• Unlimited domestic Talk & Text
• Mexico & Canada included
• HD-quality streaming
• Unlimited Mobile Hotspot with 15 GB/line at full 4G LTE speeds²
• Verizon Up rewards

Check your Add-ons & Apps in My Verizon for other promotions that may be available with your plan.

5G Ultra Wideband TT network access - A 5G phone on an Beyond Unlimited plan gets³:

• Unlimited 5G Ultra Wideband data
• Unlimited 4K HD streaming TT
• Unlimited 5G Ultra Wideband hotspot

¹4G LTE / 5G Nationwide: In times of congestion, your smartphone and mobile hotspot data may be temporarily slower than traffic after 22 GB/month.
²Mobile Hotspot / tethering available and reduced speeds up to 600 kbps after 15 GB/month. Mobile Hotspot data may be temporarily slower than other traffic during times of congestion after 22 GB/month of smartphone data.
³$10/mo charge and credit for 5G access will appear on your bill.

Beyond Unlimited pricing is based on how many phones you have on your account. The price also depends on whether you sign up for Auto Pay and paper-free billing, which gives a $5 discount for each phone. (Keep in mind you can get a $10/month per line discount when you switch to our current Unlimited plans and use Auto Pay and paper-free billing.)

Learn more about the Auto Pay and paper-free billing discount.

Beyond Unlimited Monthly Fees:

Yes. If you already have the Beyond Unlimited plan, you can keep it, or you can add or change to any of these current Unlimited plans:

• 5G Start
• 5G Play More
• 5G Do More
• 5G Get More

You can have up to 12 phones total on your account. Each phone must have its own Unlimited plan. Your data devices and connected devices (e.g., tablet, mobile hotspot device, smartwatch, etc.) will each need its own connected device plan.

To add or switch plans, visit your Manage Plan page in My Verizon.

Note: When you first switch your plan to a mix and match option in My Verizon, you'll be asked to select the unlimited plan for each line on your account.

Beyond Unlimited video quality is 720p for smartphones and 1080p for capable tablets.*

*If you sign up for Beyond Unlimited after 6/18/18, your data devices and connected devices (e.g., tablet, mobile hotspot device, smartwatch, etc.) will need their own compatible data-only plan.

Verizon Cloud media storage isn't included with Beyond Unlimited, but you can use the Verizon Cloud app to back up and store your contacts.

You can add up to 2 TB of Verizon Cloud media storage online in My Verizon for a monthly fee.

Yes, Beyond Unlimited includes calling and texting to Mexico and Canada and calling, texting and data use within Mexico and Canada.

• Unlimited calls
• Unlimited messages
• 0.5 GB/day of 4G LTE speed data TT

If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

As part of our commitment to support the men and women who serve our country and our communities, Verizon offers discounts on products and services to military personnel (veterans and active duty), retired and volunteer state and local first responders, nurses, teachers, and students.

This discount depends on how many Unlimited plans you have:

• 1 phone - $10 discount per account
• 2 - 3 phones - $25 discount per account
• 4+ phones - $20 discount per account

Visit our How to register for discounts page to learn more.

Notes:

• This discount changed on 8/5/19. If you had the discount before 8/5/19 you keep the previous discount amount.
• If you signed up for Beyond Unlimited before 6/18/18, you have a $15 account-level discount, no matter how many lines you have.* You can mix and match Unlimited plans on your account to get the new discount listed above.

Other discounts

Beyond Unlimited isn't eligible for an employer or corporate plan discount. But Beyond Unlimited customers can get a $5 discount per phone line each month for using Auto Pay and paper-free billing.

*Does not apply to first responders.

If you change to a shared data plan, all lines on your account will change to that plan as well.*

Also, if you're eligible for:

• A military discount on each line - Your discount will change to a percentage off the monthly service fee for your entire account.
• An employer discount - If you're eligible for a discount because of your employer's agreement with Verizon, but your unlimited plan wasn't eligible for the discount, that discount will be applied to your new shared data plan.

Note: The Shared Data Plan- 5GB and the Shared Data Plan – 10GB are no longer available to add to new accounts.

*Exception: If you have a Just Kids plan and you remove all unlimited plans from your account, the Just Kids line will be suspended in 48 hours and will be disconnected within the next billing cycle.

Yes, when you activate a 5G phone on Beyond Unlimited, you'll have access to our 5G Ultra Wideband network* when you're in a 5G Ultra Wideband TT network coverage area. 5G network access includes:

• Unlimited data on 5G Ultra Wideband
• 4k HD streaming on 5G Ultra Wideband TT
• Unlimited Mobile Hotspot on 5G Ultra Wideband

The option to choose a 5G network access plan displays when you buy a 5G Ultra Wideband-capable phone:

• My Verizon online – From the top menu, choose Shop, then Smartphones. Or choose Devices then either Add a line or Upgrade now. Follow the prompts.
• My Verizon app - On the main menu, choose Shop and select a 5G phone. Or tap Devices, Add Device then select Purchase a New Device, choose Smartphones and follow the prompts.

Visit our 5G overview to learn about 5G devices and 5G Ultra Wideband coverage areas.

*$10/mo charge and credit for 5G access will appear on your bill.

Yes. As of 10/13/20, this plan includes access to our 5G Nationwide network. 5G Nationwide is available in 2,700+ cities. 5G Nationwide access requires a 5G Nationwide-capable device, which automatically connects when you're in a 5G coverage area.

Learn more about our 5G mobile networks and 5G devices.

Your account can have up to 30 devices (including watches):

• You can add up to 12 phones (smartphones and basic), each on unlimited plans and/or Just Kids.
• If you have 12 phone lines, you can have 18 connected devices (e.g., tablet, smartwatch, streaming camera, etc.). Each connected device needs its own plan.

Note: If you signed up for Beyond Unlimited after 6/18/18, your data devices and connected devices will each need their own connected device plan.

On each line with Beyond Unlimited, you get a 15 GB allowance of data at 4G LTE / 5G Nationwide speeds for Mobile Hotspot each bill cycle. Once you've used the 15 GB of data, your Mobile Hotspot data speed will be reduced to up to 600 Kbps speeds for the rest of the bill cycle. During times of congestion, your Mobile Hotspot data may be temporarily slower than other traffic after 22 GB/mo of smartphone data.

Non-Mobile Hotspot data will continue to be unlimited at 4G LTE / 5G Nationwide speeds until 22 GB.

You can purchase a Data Boost on a line to get 5 GB more of 4G LTE / 5G Nationwide speeds for Mobile Hotspot to use until the end of your bill cycle. Limit 20 Data Boosts per line per bill cycle. Visit our Data Boost FAQs to learn more.

Notes:

• A Data Boost will not extend your 4G LTE / 5G Nationwide speeds for non-Mobile Hotspot data usage. Once you've used 22 GB a month. Once you've used 22 GB of data on a line, in times of congestion your data may be slower than other traffic.
• Your 5G Nationwide data usage counts toward your 20 GB allotment for hotspot access.

Smartphones and basic phones are eligible for Beyond Unlimited.

If you signed up for Beyond Unlimited after 6/18/18, the connected devices (e.g., tablet, mobile hotspot device, smartwatch, etc.) on your account need to have their own compatible data-only plan. When you add devices, you'll be asked to choose the data plan for each device.

Once your line exceeds 22 GB during your bill cycle, most of the time you'll continue to enjoy the same great network experience.

If you've already used 22 GB on a particular line during your current bill cycle and are on a cell site that's congested at that moment, your download may be temporarily queued behind other Verizon customers. This may result in slower download speeds relative to another Verizon customer's experience on the same cell site at that moment. Your Mobile Hotspot data may also be temporarily slower than other traffic during times of congestion.

Purchasing a Data Boost will not prevent your data from being temporarily slower in times of congestion.