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DuraForce PRO with Sapphire Shield - Support Overview

Find all DuraForce PRO Support information here. Learn how to activate, set up features and troubleshoot issues with our FAQs, how-to guides and videos.
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Activation

Smart Setup

Step-by-step instructions to back up your old smartphone, activate your new one, transfer content and get your old phone ready for trade-in.
Simulator

Device tutorial

Interactive device guidance for your DuraForce Pro.
Information

Top 10 things to do with your smartphone

Learn how to set up your smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Information

Transfer contacts & media

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Information

How to find your lost or stolen phone or tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, or basic phones.