Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Gear S®

Find device-specific support and online tools for your Samsung Gear S.
Activate and setup
Learn how to activate and set up your Gear S.

Troubleshoot Gear S
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Activate / Set Up Device - Samsung Galaxy Gear™ S

Here's how to quickly set up your Galaxy Gear S.

Charge the Device - Samsung Galaxy Gear™ S

Here's how to charge your Galaxy Gear S.

Back Up & Transfer Content

Transfer Pictures or Videos - Samsung Galaxy Gear™ S

Here's how to transfer picture or video files wirelessly with your Galaxy Gear S.

Battery & Power

Restart / Soft Reset - Samsung Galaxy Gear™ S

Here's how to restart your Galaxy Gear S if it crashes or reset, freezes or runs slow.

Turn Power Saver On / Off - Samsung Galaxy Gear™ S

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Galaxy Gear S.

Bluetooth

Delete Paired Bluetooth® Connection - Samsung Gear S

Here's how to remove a paired Bluetooth device from your Gear S.

Turn Bluetooth On / Off - Samsung Galaxy Gear S

Here's how to turn Bluetooth for your Galaxy Gear S on or off and make it visible to other devices for pairing.

Turn Bluetooth On / Off - Samsung Galaxy Tab S 10.5

Here's how to turn Bluetooth for your Galaxy Tab S 10.5 on or off and make it visible to other devices for pairing.

Calling & Dialing

Call a Number - Samsung Galaxy Gear™ S

Here's how to place a call from your Galaxy Gear S.

View Call History - Samsung Galaxy Gear™ S

Here's how to view or clear the call history on the Samsung Galaxy Gear™ S.

Camera, Photos & Videos

Transfer Pictures or Videos - Samsung Galaxy Gear™ S

Here's how to transfer picture or video files wirelessly with your Galaxy Gear S.

Computer/PC Connectivity

USB Debugging Mode - Samsung Galaxy Gear™ S

Here's how to facilitate a connection between your Galaxy Gear S and a computer with the Android SDK.

Contacts

Link / Unlink Contacts - Samsung Galaxy Tab® S 10.5

Here's how to link or unlink duplicate contacts in your Galaxy Tab S 10.5.

View and Call a Contact - Samsung Galaxy Gear™ S

Here's how to view and call a contact from your Galaxy Gear S.

Data

Turn Data On / Off - Samsung Galaxy Gear™ S

Here's how to turn mobile data for your Galaxy Gear S on or off.

Turn Data On / Off - Samsung Galaxy Tab® S 10.5

To turn the mobile data for your Galaxy Tab S 10.5 on or off, follow these steps.

Device ID & Info

View Device ID (ESN / IMEI / MEID) - Samsung Galaxy Gear™ S

Here's how to view the device ID (IMEI) for your Galaxy Gear S.

View Device ID (ESN / IMEI / MEID) - Samsung Galaxy Tab® S 10.5

Here's how to view the device ID (IMEI) for your Galaxy Tab S 10.5.

View MAC Address - Samsung Galaxy Gear™ S

Here's how to view the Wi-Fi MAC address for your Galaxy Gear S.

View PRL / ERI ID - Samsung Galaxy Gear™ S

Here's how to view the preferred roaming list (PRL) and enhanced roaming indicator (ERI) versions on your Galaxy Gear S.

View Phone Number - Samsung Galaxy Gear™ S

Here's how to view the phone number for your Galaxy Gear S.

Device Settings

Display Settings - Samsung Galaxy Gear™ S

Here's how to adjust your display settings including brightness, screen timeout and wake up screen on your Galaxy Gear S.

Gear Network - Samsung Galaxy Gear™ S

Here's how to access the Gear network on your Galaxy Gear S.

Notifications - Samsung Galaxy Gear™ S

Here's how to view notifications on your Galaxy Gear S.

Notifications On / Off - Samsung Galaxy Gear™ S

Here's how to manage notification settings on your Galaxy Gear S.

System Select - Samsung Galaxy Gear™ S

Here's how to change the network mode selection on your Galaxy Gear S.

Turn Airplane Mode On / Off - Samsung Galaxy Gear™ S

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Gear S, view this info.

Turn Screen Rotation On / Off - Samsung Galaxy Tab® S 10.5

If the display on your Galaxy Tab S 10.5 doesn't rotate, this shows how to fix it.

Vibrate Mode - Samsung Galaxy Gear™ S

Here's how to set the vibrate mode for your Galaxy Gear S.

Email/Gmail

Add a Personal / Corporate Email Account - Samsung Galaxy Tab® S 10.5

Here's how to set up a personal / corporate email account on your Galaxy Tab S 10.5.

Reply to an Email Message - Samsung Galaxy Gear™ S

Here's how to reply to an email message from your Galaxy Gear S.

GPS & Location Based Services

Turn GPS Location On / Off - Samsung Galaxy Tab® S 10.5

Here's how to turn GPS location for your Galaxy Tab S (10.5) on or off.

Gestures & Motions

Pedometer - Samsung Galaxy Gear™ S

Here's how to set up and manage the pedometer on your Galaxy Gear S.

Home Screen

Heart Rate - Samsung Galaxy Gear™ S

Here's how to check your heart rate using your Galaxy Gear S.

Hotspot

Turn Mobile / Wi-Fi Hotspot On / Off - Samsung Galaxy Tab® S 10.5

Here's how to turn the Mobile Hotspot for your Galaxy Tab S 10.5 on or off.

Internet & Web Browser

Turn Data On / Off - Samsung Galaxy Tab® S 10.5

To turn the mobile data for your Galaxy Tab S 10.5 on or off, follow these steps.

Turn Download Booster On / Off - Samsung Galaxy Tab® S 10.5

Here's how to turn Download booster for your Samsung Galaxy Tab S 10.5 on or off.

Internet & Web Browser Issues

Change the Browser Start / Home Page - Samsung Galaxy Tab® S 10.5

Here's how to change the Home page in Chrome on your Galaxy Tab S (10.5).

Language

Language Selection - Samsung Galaxy Gear™ S

Here's how to change the language used on your Galaxy Gear S.

Lock, Unlock, Password & Security

Enable / Disable / Modify SIM PIN - Samsung Galaxy Tab® S 10.5

Here's how to change the SIM PIN for your Galaxy Tab S 10.5 or turn it on or off.

Music

Play Music Files - Samsung Galaxy Gear™ S

Here's how to play music files on your Galaxy Gear S.

Operating System & Software

Factory Data Reset (Powered Off) - Samsung Galaxy Gear™ S

Here's how to factory / hard reset your Galaxy Gear S if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Factory Data Reset (Powered On) - Samsung Galaxy Gear™ S

If your Galaxy Gear S has a blank or frozen screen or calling, app, audio and syncing issues, view this.

Install Device Software Update - Samsung Galaxy Gear™ S

To check for or to install software updates on your Samsung Galaxy Gear S, view this info.

View Software Version - Samsung Galaxy Gear™ S

Here's how to view the software version your Galaxy Gear S is running.

SIM Card

Enable / Disable / Modify SIM PIN - Samsung Galaxy Tab® S 10.5

Here's how to change the SIM PIN for your Galaxy Tab S 10.5 or turn it on or off.

Sounds, Volume & Audio

Vibrate Mode - Samsung Galaxy Gear™ S

Here's how to set the vibrate mode for your Galaxy Gear S.

Volume Controls - Samsung Galaxy Gear™ S

Here's how to adjust the volume if your Galaxy Gear S doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Create and Send a Text Message - Samsung Galaxy Gear™ S

Here's how to create and send a text message via the Messages app on your Galaxy Gear S.

Tips, Tricks & Shortcuts

Find My Device - Samsung Galaxy Gear™ S

Here's how to set up and remotely locate your Galaxy Gear S.

Wi-Fi & Network

Add a Wi-Fi Network - Samsung Galaxy Gear™ S

Here's how to add an available Wi-Fi network to your Galaxy Gear S.

Gear Network - Samsung Galaxy Gear™ S

Here's how to access the Gear network on your Galaxy Gear S.

Remove Wi-Fi Connection - Samsung Galaxy Gear™ S

To remove a saved Wi-Fi network from your Samsung Galaxy Gear S, view this info.

Turn Wi-Fi On / Off - Samsung Galaxy Gear™ S

Here's how to turn Wi-Fi for your Galaxy Gear S on or off.

Turn Wi-Fi On / Off - Samsung Galaxy Tab® S 10.5

Here's how to turn Wi-Fi for your Galaxy Tab S 10.5 on or off.

View MAC Address - Samsung Galaxy Gear™ S

Here's how to view the Wi-Fi MAC address for your Galaxy Gear S.