Here's how to repair software issues on your Kyocera device or complete an update if the software update failed.
This helps you repair the software on your Kyocera device using your computer / PC.
- To use the Software Repair Assistant (SRA), ensure the wireless device is powered on and unlocked (if device lock is enabled) then connect it to a compatible computer using the supplied USB cable.
- The device may automatically restart a few times during the software repair process, which takes approximately 15 minutes.
- The most recent software version becomes available on the SUA / SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.
Don't disconnect the device from the computer or power it off during the repair process.