Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Soft Reset
If you can't browse the internet or your Verizon Jetpack - MiFi 6620L crashes/freezes/runs slow, view this.
If you can't browse the internet or your device crashes, resets, freezes or runs slow, view this info.
A soft reset (powering the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device, unless the battery is very low.
- Power the device off.Press and hold thePower button(located on the top-edge of the device) until "MiFi Powering Off" appears on the display then release.
- Power the device on.Press and hold thePower buttonuntil "MiFi" appears on the display then release.