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Verizon Jetpack® MiFi® 6620L - Support Overview
Verizon Jetpack® MiFi® 6620L - Support Overview
Find support and online tools for your Verizon Jetpack MiFi 6620L.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Computer/PC Connectivity
Data
Device ID & Info
Device Settings
GPS & Location Based Services
Hotspot
Lock, Unlock, Password & Security
Messaging & Media
Operating System & Software
SIM Card
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Activating Your New or Certified Pre-owned Verizon Jetpack
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Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Activate / Set Up Device
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Follow these instructions to activate your Verizon Jetpack - MiFi 6620L.
How to Check Verizon Coverage in the US
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Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
How to Clean / Disinfect Your Device
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Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.
Re-installing PC Card / USB Modem Drivers
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Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Manage Alerts / Notifications
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To turn audio alerts (e.g., low battery, etc.) on/off for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Insert / Remove Battery
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Here's how to insert / remove the battery for your Verizon Jetpack - MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Battery Power Management Settings
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To configure display, sleep and power-down options for your Verizon Jetpack - MiFi 6620L, view this info.
Resolve Windows Device Manager Conflicts
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Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Connected Devices
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To view info for devices connected to your Verizon Jetpack - MiFi 6620L, see this.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Data Usage
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Here's how to view how much data your Verizon Jetpack MiFi 6620L has used.
View Connected Device Data Usage - Windows 10
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If you want to view the data used by devices connected to a PC running Windows 10, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Device ID (ESN / IMEI / MEID)
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Here's how to view the device ID (IMEI) for your Verizon Jetpack - MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Diagnostic Info
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To view device and network-specific info for your Verizon Jetpack - MiFi 6620L, see these steps.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Phone Number
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Here's how to view the phone number for your MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Advanced Settings
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To change the advanced settings (LAN, etc.) on your Verizon Jetpack - MiFi 6620L, view this.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - LAN Settings
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To configure advanced LAN settings for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - GPS over Wi-Fi
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If you need GPS on your Verizon Jetpack - MIFi 6620L for use with computer apps, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Charging Options
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If you're having power or charging issues with your MiFi 6620L, view this.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Configure Broadcast Settings
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Here's how to change the settings if you're having issues connecting your 4G LTE Mobile Hotspot 6620L to Mobile Hotspot.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Change the Admin Password
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This info is for the admin password, not the one to connect your device to your Verizon Jetpack -MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Network Name and Password
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To view the Wi-Fi name and passwords for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Delete Messages
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To delete text messages for the Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack MiFi 6620L Software Update
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Download this software update for your Jetpack MiFi 6620L to help optimize device performance, resolve known issues and apply the latest security patches.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Restore Settings to Factory Defaults
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If your Jetpack MiFi 6620L powers off, crashes/resets, freezes or runs slow, here's how to reset it.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Software Version
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To view the software version your Verizon Jetpack - MiFi 6620L is running, check out this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Modify SIM PIN
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Here's how to change the SIM card lock code on your MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Turn SIM PIN On / Off
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View this to lock the SIM card for your Verizon Jetpack - MiFi 6620L and prevent use until a PIN is entered.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Unblock SIM PIN
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If the SIM PIN for your Verizon Jetpack - MiFi 6620L is blocked, view this info to unblock it.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Update Firmware
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To check for software updates for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View SIM Card Number
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To view the SIM card number for your Verizon Jetpack - MiFi 6620L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - LED Status Indicators
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To view the LED status indicators on your Verizon Jetpack - MiFi 6620L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Signal Strength
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Here's how to view the signal strength indicator (signal bars) on your Verizon Jetpack - MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - View Text Messages
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To view text messages sent to your Verizon Jetpack - MiFi 6620L, see this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Turn Network Name (SSID) On / Off
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Here's how to display or not display your 4G LTE Mobile Hotspot MiFi 6620L Wi-Fi name to other devices.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Change the Wi-Fi Password
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Here's how to change the Wi-Fi password used to connect to your MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - DMZ Settings
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To test your Verizon Jetpack - MiFi 6620L firewall settings, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Edit Access Point Name (APN)
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Here's how to configure the APNs your Verizon Jetpack 4G LTE Mobile Hotspot - MiFi 6620L uses.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - MAC Filtering
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To control MAC address access for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Network Mode Settings
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View this info on network mode settings if you're having issues with voice / data services on your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Port Filtering
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To block access to services or apps on your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Port Forwarding
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To configure Verizon Jetpack - MiFi 6620L port settings if access is blocked, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Sign in to the Admin Page
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Here's how to navigate to the admin page for your Verizon Jetpack - MiFi 6620L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Soft Reset
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If you can't browse the internet or your Verizon Jetpack - MiFi 6620L crashes/freezes/runs slow, view this.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Tethered Modem Connection
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To disable Wi-Fi connectivity on your Verizon Jetpack 6620L and set up a tethered connection, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Wireless Network Security Settings
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Here's how to view / change security settings (e.g., password) for your Jetpack - MiFi 6620L.
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