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Verizon Family
Remote Factory Data Reset

2026-10-15 06:09:07.025

Verizon Family
Remote Factory Data Reset

If your child's Gizmo device isn't responding or you need to erase all settings, a remote factory reset can help. Follow these steps to complete the process via the Verizon Family app.

Before you begin

To reset your device by connecting it to your charger or computer via USB cable, refer to one of the following:

Steps

  1. Open the
    Verizon Family app
    .
  2. Tap the
    Watch Name
    , then tap
    Profile
    .
  3. Under 'Devices', tap the Gizmo Watch.
  4. Tap
    Remove device
    .
  5. Read the disclaimer then tap
    Continue
    .
    For instructions on setting up the device after the reset completes, select the applicable model below:
Manage Gizmo watches with the Family app FAQs