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2025-05-17 03:03:26.499

Content Transfer App - Transfer Content - Apple iPhone

Here's how to use the Verizon Content Transfer app on your Apple iPhone to transfer content between devices.
  • Any contacts or media backed up to a cloud service (e.g., Verizon Cloud, iCloud® , Google Drive, etc.) aren't transferred by the Content Transfer process and must be restored to your device using that service.
  • Content Transfer only transfers contacts, media, etc. to the new phone that hasn't already been backed up to a cloud service. To restore content from a Verizon Cloud backup, refer to Verizon Cloud - Apple® iPhone® - Restore Content.
  1. Ensure Wi-Fi is enabled on both phones (old and new).
  2. Open the
    Verizon Content Transfer app
     on both phones.
    If necessary, refer to Apple iPhone - Install Apps to install the Verizon Content Transfer app.
    Content Transfer app icon
  3. If prompted, review the 'Heads-up' message then tap
    Got it
    .
  4. If prompted to allow Content Transfer access, tap 'OK' or 'Allow'.
  5. On both phones, review the info then tap
    Start Transfer
    .
  6. On the new phone, tap
    This is my new phone
     then tap
    Next
    .
  7. On the old phone, tap
    This is my old phone
     then tap
    Next
    .
  8. If prompted, review the 'Content Transfer' message then tap
    I understand
     on both phones.
  9. On each phone, tap the appropriate option then tap
    Next
    :
    • iPhone to iPhone
    • Other to iPhone
    • iPhone to Other
  10. Using the camera on the old phone, scan the
    QR code
     displayed on the screen of the new phone.
    If a phone name doesn't appear or you're using an older phone, tap
    Manual Setup
     to transfer via Wi-Fi.
  11. On the old phone, select the desired media (e.g., Contacts, Photos, Videos, etc.) to transfer to the new phone then tap
    Transfer
    .
    A progress meter displays during the transfer.
  12. When the transfer is finished, tap
    All done
     on both phones.