Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

2025-05-16 17:51:32.524

Unblock SIM PIN - Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L

If the SIM PIN for your Verizon Jetpack - AC791L is blocked, view this info to unblock it.
The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.
  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.
  2. From the left menu, click
    Jetpack Settings
    .
  3. From the Advanced tab, click
    Continue
    .
  4. Click
    SIM
    .
  5. Enter the appropriate information into the following fields:
    If an invalid PUK is entered too many times, the SIM card is permanently disabled.
    • Enter PUK
    • Enter new PIN
    • Confirm new PIN
  6. Click
    Save
    (located in the lower-right).
    The save option only appears once a change has been made.