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Remove Ransomware From the Device - Apple

Here's how to remove malware software from your Apple device.

Ransomware is a type of malware software designed to extort money from someone by locking up their device and personal data files.

The device owner is then required to pay a "ransom" to possibly get the device unlocked and restore access to the personal data files.

From a Home screen, navigate:

Settings

Safari

If an app isn't available on your Home screen, swipe left to access the App Library.

Tap

Clear History and Website Data

For iPhone 4, tap

Clear History

To confirm, tap

Clear History and Data