The information you're looking for is no longer available because Verizon no longer supports your device.
Please consider upgrading to a newer device by logging in to My Verizon. You may also visit the website listed below for additional support needs.
These devices are no longer supported:
- CradlePoint - Support
- CradlePoint Wireless 3G/4G Router (SKU: MBR95)
- CradlePoint MBR1200B Wireless 3G/4G Router for Home
- CradlePoint AER1600LP6 Router
- CradlePoint COR IBR200 Router
- CradlePoint COR IBR600B Router
- CradlePoint COR IBR900 Router
- Dell - Support
- Delphi
- Delphi Connect
- Delphi Connect with 4G LTE Hotspot
- Franklin Wireless - Support
- Franklin Wireless X720
- Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP
- Garmin - Support
- Garmin vívoactive 3 Music
- Gateway - Support
- Microsoft
- Windows
Verizon continues to offer support for many other devices. Search for your device and then begin troubleshooting or read help articles.