My Verizon Account User Status
My Verizon
Account User StatusView this info for definitions of the different Verizon account roles, explaining each user's permissions and responsibilities.
Account Owner
Only 1 mobile number per account is eligible to register as an Account Owner and is:
- financially responsible for the account.
- has access to all of the info and can manage all the mobile phones on the account.
Account Manager (not available for prepaid)
All mobile numbers on an account are eligible to register as an Account Member and:
- a user on the Account Owner's account.
- has access to certain individual mobile number info and functions, but doesn't have access to sensitive billing info.
Most accounts can have 3 Account Managers but an Account Owner can assign up to 6 Account Managers if the account:
- already has 3 Account Managers.
- is older than 60 Days
- has 4 or more active lines.
All Roles
All roles can do the following:
- Make one-time payments
- Check minutes and messages
- Change or reset the voicemail password
- Purchase content for a phone
- Access personal photo albums
- Manage personal preferences
- Block calls and messages