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My Verizon app
Manage Security Settings

2026-10-10 02:57:00.532

My Verizon app
Manage Security Settings

Ensure your account remains secure and accessible by managing your security question and account PIN directly within the My Verizon app.

Steps

  1. Open the
    My Verizon app
    then tap the
    Me tab
    .
  2. Tap
    Profile & settings
    .
  3. From the Security section, do any of the following:
    • To change your security question:
      1. Tap
        Security question
        .
      2. Tap the
        Dropdown Arrow icon
        to the right of the listed question then select a question.
      3. Tap the
        Answer field
        to enter your response to the selected question then tap
        Save
        .
    • To change your account PIN:
      1. Tap
        Account PIN
        .
      2. Enter a 4-digit PIN then tap
        Next
        .
      3. Re-enter the 4-digit PIN then tap
        Next
      4. Tap
        Done
        .