My Verizon app Manage Communication Preferences
My Verizon app
Manage Communication PreferencesTake charge of your email, text and push notifications via the My Verizon app. Easily adjust your preferences to receive updates and offers that matter most to you.
Before you begin
You can choose to receive text or push notifications for Billing, Payment and Usage via the My Verizon app or website. Email preferences and other notifications (e.g., bill ready, promotions, etc.) can be managed via the My Verizon website.
When push notifications or text messages are enabled, ensure:
- App notifications are turned on from the Android smartphone or Apple iPhone for the My Verizon app. All categories (e.g., Default, Alerts, Support, etc.) should be on in order to receive app notifications.
- Do Not Disturb is turned off. Refer to Apple iPhone - Turn Do Not Disturb On / Off or the individual Android smartphone manual for assistance.
Billing, Payment and Data Usage Notifications
- Open theMy Verizon app.
- From the Me tab, navigate: .
- TapSelectbeneath the mobile number you want to update.
- Tap the switch next to the notification options (e.g., Billing, Data Usage, Mobile Hotspot, etc.) then tap the box(es) next to the Push or Text notifications to turn notifications on or off.
- If any box in Mobile Hotspot or Data usage is turned on, select desired box(es) for data usage amounts to trigger the alert (e.g., 10%, 50%, etc.).
- SelectSave Preferences.
Marketing Notifications
- Open theMy Verizon app.
- From the Me tab, navigate: .
- Tap any of the following 'Email', 'Text' or 'Push' boxes to turn updates on or off:
- Phone, internet and TV equipment
- Plans and pricing
- Entertainment
- Other products and services
- TapSubmit.