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One Talk Portal
Purchase Automated Receptionist

2026-10-08 13:49:41.561

One Talk Portal
Purchase Automated Receptionist

If your business needs a comprehensive way to handle and direct incoming calls, the Automated Receptionist feature provides a professional greeting and versatile routing options for your One Talk lines.

Before you begin

Incoming callers are presented with a greeting and a set of options to choose from (e.g., "Press 1 for sales", etc.) and routed to the selection made. Different options can be made available depending on the Schedule (Business Hours, After Hours, Holiday).

Steps

  1. Sign in to My Business.
  2. Click
    Manage Account
    from the top navigation bar.
  3. From the Product Portals section, click
    One Talk
    .
  4. Click
    Manage features
    .
  5. From the Business Features tab, click
    Automated Receptionist
    .
  6. From the Manage Automated Receptionist page, click
    Purchase Automated Receptionist
    .
  7. Follow the onscreen instructions to complete the transaction.