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Create Profile / Register for My Verizon via app

2026-10-09 18:30:37.444

Create Profile / Register for My Verizon via app

Using the My Verizon app to register and create a profile unlocks easy access to manage your account, view bills, and take advantage of all Verizon's online features.

Before you begin

Download and install the My Verizon app or visit the Verizon website to register and manage your account.
We are gradually rolling out a faster, streamlined registration process to our Verizon mobile customers. If you are a 5G Home Internet or Prepaid customer, or if you register before the new experience reaches your mobile account, you will continue to use our standard registration process.
Refer to My Verizon app FAQs for more info.

Streamlined Registration

  1. Open the My Verizon app and tap
    Sign in
     then tap
    Register
    .
    If signed into another account, navigate:
    Me
    Sign Out
    Different user
    Register
    .
  2. Create the profile by entering a password and an email address for the User ID.
    If you are prompted to select Mobile or 5G Home service before entering an email address, follow the Standard Registration steps.
  3. Check the box to agree to the Terms & Conditions and Privacy Policy then tap
    Continue
    .
  4. If no account is found, choose the service type, enter the mobile number then tap
    Continue
    .
    If a Wireless Home Internet or Prepaid mobile is selected and you’re prompted again to create the profile, refer to Standard Registration steps.
  5. Verify the device:
    • For text-capable devices: Tap
      Send
      . Enter the code sent to the phone within 2 minutes then tap
      Submit
      .
    • For devices without texting (e.g., tablets, mobile hotspots, etc.), select a verification option:
      • To verify by email: Choose
        Email address
         then tap
        Send
        . Enter the code sent to the email within 2 minutes then tap
        Continue
        .
      • To verify by US mail: Choose
        By US mail
         then tap
        Confirm
        . A letter is mailed to the address on the account with a temporary code and registration instructions within 3-7 business days.
  6. If prompted, confirm the applicable account role, enter any requested info then tap
    Continue
    .
    Refer to Account Roles for more info.

Standard Registration

  1. Open the My Verizon app and tap
    Sign in
     then tap
    Register
    .
    If signed into another account, navigate:
    Me
    Sign Out
    Different user
    Register
    .
  2. Tap
    Mobile
     or
    5G Home Internet
    .
    If you are not prompted to select the service before entering an email address, follow the Streamline Registration steps.
  3. Create the profile by entering a password and an email address for the User ID.
  4. Check the box to agree to the Terms & Conditions and Privacy Policy then tap
    Continue
    .
  5. Check the email and select the
    Verify email link
     within 5 minutes.
  6. Return to the app registration window. Select a Secret Question, enter the answer then tap
    Continue
    .
  7. To proceed, review the Terms & Conditions then tap
    Accept terms
    .
  8. To link services, do one of the following then tap
    Continue
    .
    If 'I'll do this later' is selected, tap
    Link services
     from the Account overview page to continue the remaining steps later.
    • Tap
      Verizon phone number
       then enter your 10-digit mobile number.
    • Tap
      Account number
       then enter your Verizon account number.
    • Tap
      Order number
       then enter the order number found on your confirmation email or receipt in your equipment box.
  9. If prompted, confirm the applicable account role, enter any requested info then tap
    Continue
    .
    Refer to Account Roles for more info.
  10. If prompted, select the line of service.
  11. Select one of the following then tap
    Continue
    :
    • Mobile device
      A free text is sent to the number provided. Select the link received within 2 minutes then select
      Allow access
      .
    • Email address
      An email is sent to the address provided. Select the link received within 2 minutes then select
      Allow access
      .
    • U.S. mail
      A letter is mailed to the address on the account with a temporary code. If selected, return to this step and tap
      I already have a one-time registration code
       once the letter has been received.
    • I already have a one-time registration code
      Enter the one-time registration code previously sent.
  12. Select
    Submit
     to complete linking the existing service to your profile.