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Samsung Galaxy Watch - Restart / Soft Reset (Frozen /Unresponsive Screen)

Here's how to restart your Galaxy Watch if it is unresponsive, frozen or won't power on or off.

From your Android™ smartphone or Apple® iPhone® , ensure your Galaxy Watch software is up to date as the steps below apply to the most recent version.

This watch has a non-removable battery. This process can be used to simulate a 'battery pull' when the watch is unresponsive, frozen, or doesn't power on.

In most cases, a soft reset won't affect data on the watch, unless the battery is very low.

Press and hold the

Power button

for approximately 7 seconds or until the watch power cycles.