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5G Home Internet
Restart Router via My Verizon Website

2026-10-05 14:46:19.32

5G Home Internet
Restart Router via My Verizon Website

If you're experiencing connectivity issues with your 5G Home Internet, restarting your router via the My Verizon website can often resolve them.

Steps

  1. From a web browser, sign in to My Verizon as the Account Owner or Manager.
  2. From the My Verizon Home screen, select the
    5G Home tab
    .
  3. From the Home devices section, select the appropriate device.
  4. Select
    Manage device
    .
  5. From the Router quick actions section, select
    Restart
    .
    Restarting the router doesn't reset the Wi-Fi SSID or password.
  6. Review the message then select
    Restart
     to confirm.
    Internet is temporarily disconnected for devices connected to the 5G router.
  7. Allow a few minutes for the router to reboot then select
    Done
    .