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5G Home Internet - Support Overview
Welcome to 5G Home Internet. Learn how to activate, optimize, and locate support resources for your service.
Article
Get ready to set up your Verizon Home Internet
Learn how to set up your Verizon Home Internet on you Verizon Internet Gateway and your Verizon Receiver and Router.
FAQs
Verizon 5G Home Internet professional setup FAQs
Learn about Verizon professional setup of Verizon 5G Home Internet .
FAQs
Verizon 5G Home Internet plans FAQs
Find out whether Verizon 5G Home Internet is available in your area. Use the FAQs to learn about our monthly service plans. Explore features and pricing and see if you're eligible for discounts.
Article
Verizon Internet Gateway - Optimize 5G Signal Strength
Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway.
Troubleshooting Tool
Troubleshoot 5G Home issues
Use our Troubleshooting Assistant to fix your device issues.
Article
Which 5G Gateway do I have?
Learn how to Identify your Verizon 5G Home Equipment
Browse other topics
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4G LTE / 5G Home Internet - My Verizon app - Manage Network Settings
Here's how to rename the Wi-Fi network or change the password for a 4G LTE Home or 5G Home device via the My Verizon app.
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5G Home & LTE Home equipment return FAQs
Learn about returning 5G Home or LTE Home equipment when you're getting replacement equipment or after you disconnected service.
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5G Home Internet - Activate Amazon Alexa via My Verizon App
Here's how to activate Amazon Alexa for your 5G Home Internet in the My Verizon app.
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5G Home Internet - Add Verizon Skill via the Amazon Alexa app
Here's how to configure your Amazon Alexa app for either iPhone or Android to recognize Verizon voice commands.
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5G Home Internet - Add Wi-Fi Extender - My Verizon App
Here's how to add a Wi-Fi Extender or Wi-Fi Extender Mini for a 5G Home Internet via the My Verizon App.
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5G Home Internet - My Verizon Website - Restart Router
Here's how to restart your 5G Home Internet router via My Verizon.
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5G Home Internet - My Verizon app - Restart Router
Here's how to reboot a 5G Home Internet router via the My Verizon app.
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5G Home Internet - My Verizon app - View Wi-Fi Signal Strength
Here's how to analyze a 5G Home Wi-Fi network signal quality via the My Verizon app.
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5G Home Internet - Use Verizon Skills for Amazon Alexa
Here's how to use Verizon skills (voice commands) via Alexa for your 5G Home Internet.
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5G Home and LTE Home Internet - Whole-Home Wi-Fi FAQs
Learn how to improve your home Wi-Fi with Verizon Whole-Home Wi-Fi tools and (optional) Wi-Fi extender.
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5G Home and LTE Home Internet heavy data usage policy FAQs
Learn about our home internet heavy data usage policy for your 5G Home or LTE Home line of service.
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Change Network Name & Password - Verizon 5G Home
Learn how to change the Wi-Fi network name / password for the Verizon 5G Home router via My Verizon. Follow these steps to change your network name / password.
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How to Identify Verizon 5G Home Equipment
Here's how to identify the model of the Verizon 5G Home equipment you're using.
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Inseego MiFi M2100 5G UW
Get help setting up and using your Inseego MiFi M2100 5G UW.
Home
Inseego MiFi X PRO 5G UW
Get help setting up and using your Inseego MiFi X PRO 5G UW.
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My Verizon app - Universal Setup Hub
Here's how to view and manage 5G Home equipment from the My Verizon app.
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Resources to set up your Verizon Home Internet
Learn how to set up your Verizon Home Internet connection with your Verizon Internet gateway, receiver and router.
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TCL LINKZONE 5G UW
Get help setting up and using your TCL LINKZONE 5G UW.
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Using wireless 5G Home Internet FAQs
How to set up, use, manage or return 5G Home Internet equipment.
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Verizon 5G Home - How to Test Internet Speed on My Verizon App
Here's how to test the Verizon 5G Home internet upload and download speeds via the My Verizon app.
Home
Verizon 5G Home Internet plans FAQs
Learn about our 5G home internet plans, availability and discounts.
Home
Verizon 5G Home Internet professional setup FAQs
Learn how to schedule 5G Home setup and what to expect during the setup. Available in select areas only.
Home
Verizon 5G Home Router
Get help setting up and using your 5G Home Router (2nd gen).
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Verizon 5G Internet Gateway
Get help setting up and using your 5G Internet Gateway.
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Verizon 5G MiFi M1000
Get help setting up and using your Verizon 5G MiFi M1000.
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Verizon Home app - Adjust LED Brightness Settings
Here's how to adjust the LED brightness for your 5G Home Internet Gateway via Verizon Home app.
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Verizon Home app - Backup / Restore Current Configuration
Here's how to back up and restore the current settings for your 5G Home Internet Gateway via the Verizon Home app.
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Verizon Home app - Enable WPS
Here's how to enable Wi-Fi Protected Setup (WPS) on your 5G Home Internet Gateway via the Verizon Home app.
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Verizon Home app - Manage Account / Profile Settings
Here's how to manage your profile, edit your User ID and update your address via the Verizon Home app.
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Verizon Home app - Manage Parental Controls
Here's how to add or remove time restrictions for devices connected to a 5G Home Internet via the Verizon Home app.
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Verizon Home app - Manage Network Name and Password
Here's to change the name and/or password for your 5G Home Internet Gateway via the Verizon Home app.
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Verizon Home app - Restart Gateway
Here's how to view the 5G Home Internet Gateway details via the Verizon Home app.
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Verizon Home app - Share Wi-Fi Credentials
Here's how share the 5G Home Internet Wi-Fi connection with a guest via the Verizon Home app.
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Verizon Home app - Speed Test
Here's how to test speeds for your 5G Home Gateway via Verizon Home app.
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Verizon Home app - Turn Wi-Fi On / Off
Here's how to enable / disable Wi-Fi for your 5G Home Internet Gateway via the Verizon Home app.
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Verizon Home app - View Device Details
Here's how to view the 5G Home Internet Gateway details via the Verizon Home app.
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Verizon Home app FAQs
Learn about the Verizon Home app, for use with your 5G Home, LTE Home or Fios Home Internet.
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Verizon Internet Gateway (ARC-XCI55AX)
Get help setting up and using your Verizon Internet Gateway (ARC-XCI55AX).
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Verizon Internet Gateway (ASK-NCM1100)
Get help setting up and using your Verizon Internet Gateway (ASK-NCM1100).
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Verizon Internet Gateway (ASK-NCQ1338)
Get help setting up and using your Verizon Internet Gateway (ASK-NCQ1338).
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Verizon Internet Gateway (ASK-NCQ1338FA)
Get help setting up and using your Verizon Internet Gateway (ASK-NCQ1338FA).
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Verizon Internet Gateway (WNC-CR200A)
Get help setting up and using your Verizon Internet Gateway (WNC-CR200A).
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Verizon Internet Gateway - Optimize 5G Signal Strength
Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway.
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Verizon Receiver (LV65)
Get help setting up and using your Verizon Receiver (LV65).
Home
Verizon Router (CR1000A)
Get help setting up and using your Verizon Router (CR1000A).