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5G Home Internet - Support Overview
5G Home Internet - Support Overview
Welcome to 5G Home Internet. Learn how to activate, optimize, and locate support resources for your service.
Filter all topics below.
- Home
All Topics
About 5G Home Internet
Enhance your experience with Alexa
Managing Home Network
Specific mobile hotspot info
Specific router and receiver info
About 5G Home Internet
Get ready to set up your Verizon Home Internet
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Learn how to set up your Verizon Home Internet on you Verizon Internet Gateway and your Verizon Receiver and Router.
How to Identify Verizon 5G Home Equipment
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Here's how to identify the model of the Verizon 5G Home equipment you're using.
Using wireless 5G Home Internet FAQs
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How to set up, use, manage or return 5G Home Internet equipment.
Verizon 5G Home Internet professional setup FAQs
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Learn how to schedule 5G Home setup and what to expect during the setup. Available in select areas only.
Verizon wireless 5G Home Internet plans FAQs
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Learn about our 5G home internet plans, availability and discounts.
Enhance your experience with Alexa
5G Home Internet - Activate Amazon Alexa via My Verizon App
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Here's how to activate Amazon Alexa for your 5G Home Internet in the My Verizon app.
5G Home Internet - Add Verizon Skill via Amazon Alexa app
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Here's how to configure your Amazon Alexa app for either iPhone or Android to recognize Verizon voice commands.
5G Home Internet - Use Verizon Skills for Amazon Alexa
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Here's how to use Verizon skills (voice commands) via Alexa for your 5G Home Internet.
Managing Home Network
4G LTE / 5G Home Internet - My Verizon app - Manage Network Settings
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Here's how to rename the Wi-Fi network or change the password for a 4G LTE Home or 5G Home device via the My Verizon app.
5G Home Internet - Add Wi-Fi Extender - My Verizon App
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Here's how to add a Wi-Fi Extender or Wi-Fi Extender Mini for a 5G Home Internet via the My Verizon App.
5G Home Internet - My Verizon Website - Restart Router
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Here's how to restart your 5G Home Internet router via My Verizon.
5G Home Internet - My Verizon app - Restart Router
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Here's how to reboot a 5G Home Internet router via the My Verizon app.
5G Home Internet - My Verizon app - View Wi-Fi Signal Strength
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Here's how to analyze a 5G Home Wi-Fi network signal quality via the My Verizon app.
Change Network Name & Password - Verizon 5G Home
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Learn how to change the Wi-Fi network name / password for the Verizon 5G Home router via My Verizon. Follow these steps to change your network name / password.
Verizon 5G Home - How to Test Internet Speed on My Verizon App
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Here's how to test the Verizon 5G Home internet upload and download speeds via the My Verizon app.
Verizon Internet Gateway - Optimize 5G Signal Strength
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Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway.
Specific mobile hotspot info
Inseego MiFi M2100 5G UW
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Get help setting up and using your Inseego MiFi M2100 5G UW.
Inseego MiFi X PRO 5G UW
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Get help setting up and using your Inseego MiFi X PRO 5G UW.
TCL LINKZONE 5G UW
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Get help setting up and using your TCL LINKZONE 5G UW.
Verizon 5G MiFi M1000
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Get help setting up and using your Verizon 5G MiFi M1000.
Specific router and receiver info
Verizon 5G Home Router
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Get help setting up and using your 5G Home Router (2nd gen).
Verizon 5G Internet Gateway
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Get help setting up and using your 5G Internet Gateway.
Verizon Internet Gateway (ARC-XCI55AX)
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Get help setting up and using your Verizon Internet Gateway (ARC-XCI55AX).
Verizon Internet Gateway (ASK-NCQ1338)
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Get help setting up and using your Verizon Internet Gateway (ASK-NCQ1338).
Verizon Internet Gateway (ASK-NCQ1338FA)
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Get help setting up and using your Verizon Internet Gateway (ASK-NCQ1338FA).
Verizon Internet Gateway (WNC-CR200A)
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Get help setting up and using your Verizon Internet Gateway (WNC-CR200A).
Verizon Receiver (LV65)
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Get help setting up and using your Verizon Receiver (LV65).
Verizon Router (CR1000A)
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Get help setting up and using your Verizon Router (CR1000A).
24/7 automated phone system: call *611 from your mobile