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2025-05-14 20:42:51.639

Google Pixel 3 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Pixel 3 / 3 XL if the screen freezes or call, app, audio or sync issues occur and the device won't start up.
  • Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
  • For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If the device is responsive and can be powered on, the preferred reset method should be performed.
  2. Press and hold the
    Power
     and
    Volume down buttons
     on the right edge of the device until Fastboot mode (image of a triangle with an exclamation point) appears, then release.
  3. If presented with an image of a broken Android with 'No Command':
    1. Press and hold the
      Power button
      .
    2. While holding the
      Power button
      , press and release the
      Volume up button
       then release the
      Power button
      .
  4. Select
    Recovery mode
    .
    Use the Volume buttons to cycle through the available options and the Power button to select.
    The device flashes the Google start screen momentarily and then restarts in Recovery mode.
  5. From the Android Recovery screen, select
    Wipe data/factory reset
    .
  6. Select
    Factory data reset
    .
    Allow several minutes for the factory data reset process to complete.
  7. Select
    Reboot system now
    .
    Allow several minutes for the factory data reset and reboot processes to complete.
    If applicable, set up your device.