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Sonim XP8 - Power Up in Safe Mode

Safe mode is a diagnostic state on your Sonim XP8 that only runs system apps so you can isolate if a third-party app is causing freezing or slowness.

Ensure the device is powered off.

Press and hold the

Power button

until the Sonim logo appears, then release.

An alternate method is available if your Sonim XP8® can be powered on and is responsive.

With the Sonim logo on screen, press and hold the

Volume Down button

Continue to hold the

Volume Down button

until Safe mode appears in the lower left of the screen then release.

This may take up to 45 seconds.