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2025-05-15 16:02:37.004

Unblock SIM PIN - 4G Basic Phones

Here's how to unblock the SIM PIN for your 4G Basic Phone.
The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.
  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.
  1. Ensure the device is powered on.
  2. From the keypad, enter the 8-digit PUK then press the
    OK button
    .
    If an invalid PUK is entered too many times, the SIM card is permanently disabled.
  3. Enter a new SIM PIN code (4 to 8 digits) then press the
    OK button
    .
  4. Re-enter the new SIM PIN code then press the
    OK button
    .