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One Talk Portal
Configure Voicemail to Email

2026-10-01 08:44:22.841

One Talk Portal
Configure Voicemail to Email

Set up the Voicemail to Email feature in the One Talk admin portal to send audio recordings of One Talk voicemail messages to an email address.

Configure for an Individual Line

  1. Sign in to My Business.
  2. Click
    Manage Account
     from the top navigation bar.
  3. From the Product Portals section, click
    One Talk
    .
  4. From the 'I want to' section, click
    Manage lines and devices
    .
  5. If necessary, select the desired group from the dropdown menu then click the
    Devices tab
    .
  6. Click the applicable phone number in the left column.
  7. Click the
    User features tab
    .
  8. Click the
    Voice Mail to Email switch
     to turn on or off.
  9. Enter the email address(es) that will receive the audio files then click
    Submit
    .

Configure Multiple Lines

  1. Sign in to My Business.
  2. Click
    Manage Account
     from the top navigation bar.
  3. From the Product Portals section, click
    One Talk
    .
  4. From the 'I want to' section, click
    Manage Features
     then click the
    User Features tab
    .
  5. Click
    Voice Mail to Email
    .
  6. Click the
    Plus symbol
     to expand the applicable line(s).
  7. Click the
    Voice Mail to Email switch
     to turn on or off.
  8. When on, enter the email address(es) that will receive the audio files then click
    Submit
    .