moto g7 play - Restart in Safe Mode
Restarting your moto g7 play in Safe Mode puts it into a diagnostic state that only runs system apps so you can determine if a third-party app is causing freezing or slowness.
- Press and hold thePower buttonuntil 'Power off' appears on the screen then release.An alternate method is available if the device is unresponsive or won't power on.
- Touch and holdPower off(approximately 1 second).
- From the 'Reboot to safe mode' prompt, tapOK.The process may take up to 30 seconds to complete.Upon reboot, 'Safe mode' appears in the lower left of the screen.
- With Safe Mode enabled, test device and app functionality.