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My Verizon Website
Manage Call Filter

2026-10-02 10:10:06.676

My Verizon Website
Manage Call Filter

Turn Call Filter spam blocking on or off and set automatic blocking for high-risk numbers via the My Verizon website.

Steps

  1. From a web browser, sign in to My Verizon as an Account Owner or Manager.
  2. From the Devices section, select the applicable mobile number then select
    Manage device
    .
  3. Select
    Settings & Preferences
    then select
    Call Filter
    .
  4. Select the
    Settings tab
    then select the
    Auto-block spam calls by risk level switch
    to turn Call Filter spam block on or off.
  5. From the Settings tab while Call Filter spam block is on, choose the types of calls (High risk only, Medium and high risk, All spam calls) you want to be auto-blocked and where you want blocked calls to be sent (Voicemail or Terminate) then select
    Save
    .
  6. While Call Filter spam block is on, select the
    Recents tab
    then do any of the following:
    • To report a spam caller select
      Report caller
      , choose the call type (e.g., Telemarketer, Scammer, Donations, etc.) then select
      Report
      .
      To manually report a number, select
      Need to report a number that isn't listed
      .
    • If a call was marked as spam incorrectly, select
      Not spam
      .