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Care Smart watch - Factory Data Reset (Powered On)

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Here's how to factory / hard reset your Care Smart watch if it has a blank screen or you can't make or receive calls.

Plug the Care Smart watch into the charger.

If your watch is unresponsive or can't be powered on, reset the device using the Care Smart app.

Press the

Back button

4 times, quicky.

The Reset Device screen may not appear when pressing too slowly.

From the watch, tap the

Checkmark icon

to reset the Care Smart watch.

The Care Smart watch resets and reactivates, prompting you to download the Care Smart app.

Allow several minutes for the factory data reset and reboot processes to complete.