Samsung Galaxy A02s - Power Up in Safe Mode
Safe mode is a diagnostic state on your Galaxy A02s that only runs system apps so you can isolate if a third-party app is causing freezing or slowness.
- With the device powered off, press and hold thePower / Side buttonuntil the device vibrates and the 'Samsung Galaxy A02s' screen appears then release.An alternate method is available if the device can be powered on and is responsive
- With 'Samsung Galaxy A02s' still on screen, press and hold theVolume down button.Wait 2-4 seconds after the 'Samsung Galaxy A02s' screen appears before pressing the Volume Down button or the device may not start in Safe mode.
- Continue to hold theVolume down buttonuntil 'Safe mode' appears in the lower-left of the unlock or Home screen then release.This may take up to 45 seconds.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.