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Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

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Samsung Galaxy A13
Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy A13 if the screen freezes or call, app, audio or sync issues occur.

Before you begin

An alternate reset method is available if the device is unresponsive or won't power on.

Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.

Music, pictures and videos can be backed up to a computer.

Personal data (e.g., Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google's servers.

If troubleshooting third-party apps, don't restore app data.

Open the

Settings app

Navigate:

General management

Reset

Factory data reset

Review the info then tap

Reset

Tap

Delete all