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Verizon Internet Gateway
Factory Reset

2026-10-07 10:54:58.202

Verizon Internet Gateway
Factory Reset

If your home network is acting up, a factory reset might be the simplest fix. Learn how to return your Internet Gateway to its default settings in just a few steps.

Before you begin

A reset to factory default deletes all changes made to the configuration and connected clients need to reconnect. It's recommended to perform a backup before completing a factory reset.

Reset via Device

  1. With the router powered on, locate the Reset button (hole on the bottom of the router), press and hold the reset button for 3+ seconds.
    The front LED indicator flashes yellow to indicate a reset has been triggered, followed by fading in/out (white) while the Internet Gateway restarts.
    Reset button
  2. If a backup was done before the reset, perform a restore if desired.

Reset via Admin Page

  1. Access the router admin page then click
    Advanced
    .
  2. From the left menu, click
    System
     then
    Factory Reset
    .
  3. From the Restore Options section, click
    Factory Default
     then select
    Restore configuration
    .
  4. Review the warning then click
    OK
     to begin the restore process.
  5. If a backup was done before the reset, perform a restore if desired.