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2025-05-15 19:37:19.622

Samsung Galaxy Watch5 / Galaxy Watch5 Pro - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Watch5 / Galaxy Watch5 Pro if the screen freezes or call, app, audio or sync issues occur and the device won't start up.
Performing a factory data reset removes all data from the device. Only perform a reset if absolutely necessary.
Read these instructions in their entirety before attempting.
  1. Ensure your watch is powered off.
    If your device is responsive and can be powered on, the preferred reset method should be performed.
  2. Press and hold the
    Power / Home
     and
    Back buttons
     on the right edge of the device until 'Samsung' appears on the screen then release.
  3. Press the
    Power / Home button
     repeatedly until the Reboot screen appears.
    Select REBOOT MODE screen
  4. Select
    Recovery
    .
    Press and release the Power / Home button to cycle through options then press and hold it to select.
  5. Press the
    Back button
     to navigate to 'Wipe data / factory reset' then press the
    Power / Home button
    .
    Once the factory reset is performed, data is removed and you're returned to the 'Recovery' screen.
  6. From the 'Recovery' screen, press the
    Power / Home button
     to select 'Reboot system now'.
    Allow several minutes for the reboot process to complete.
    If applicable, set up your device.