TCL TAB 8 Plus - Factory Data Reset (Powered Off)
Here's how to factory / hard reset your TAB 8 Plus if the screen freezes or app, audio or sync issues occur and the device won’t start up.
- Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
- For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
- Attempt to sign in with any Google account previously used on the device.
- Reset the password via the https://www.google.com/accounts/recovery website.
- If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
- Ensure the device is powered off.If the device is responsive and can be powered on, the preferred reset method should be performed.
- Press and hold theVolume Down buttonthen press and hold thePower buttonon the right edge of the device.
- When the TCL logo appears, release thePower buttonbut continue to hold theVolume Down buttonuntil the Android Recovery screen appears.If the Power button is released before the TCL logo appears, the device won't boot into Recovery Mode.
- SelectWipe data/factory reset.Use the Volume buttons to cycle through available options and the Power button to select.
- SelectFactory data reset.Allow several seconds for the factory data reset to complete.
- SelectReboot system now.Allow several minutes for the reboot process to complete.If applicable, set up your device.