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2025-05-15 14:17:52.508

Wi-Fi Extender (CE1000A) - Wi-Fi Health Check via My Verizon App

Here's how to perform a Wi-Fi Health Check via the My Verizon app.
Wi-Fi Health Check requires the Self-Organizing Network (SON) to be enabled on the router and at least 5 days of data to run.
  1. Open the
    My Verizon app
     My Verizon App icon.
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. If necessary, tap the 'Home' or '5G Home' tab (at the top).
    Depending on your account services, the tabs displayed may vary.
  4. Tap
    Manage 5G Home
    .
  5. Tap
    Wi-Fi Health Check
    .
  6. Tap
    Run the check
     then follow the prompts.