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2025-05-16 16:41:05.803

Samsung Galaxy S24 / Galaxy S24 Ultra - Reset App

Here's how to reset apps if your Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra crashes, resets or freezes.
Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.
  1. Open the
    Settings app
    .
  2. Tap
    Apps
    .
  3. Do any of the following:
    • Reset Individual App
      Resetting an app doesn't remove saved items on the device (e.g., texts, pictures, voicemails, etc.); however, saved passwords for Wi-Fi, settings, backgrounds, etc. within the app itself may be reset.
      1. Tap the appropriate app.
        If system apps aren't visible, tap the
        Sort and filter icon
         Sort filter icon then tap
        Show system apps
        .
      2. Tap
        Force stop
        then tap
        OK
        .
      3. Tap
        Storage
        .
      4. Tap
        Clear data
        .
        This option may not be available for some apps.
        Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
      5. Tap
        OK
        .
    • Reset All App Preferences
      This option resets app preferences for disabled apps, notification restrictions for apps, default apps, background data restrictions for apps, and permission restrictions.
      1. Tap the
        Menu icon
         Menu icon.
      2. Tap
        Reset app preferences
        .
      3. Tap
        Reset
        .