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One Talk Mobile App
Enable / Manage Business Directory Contacts

2026-10-01 09:10:12.143

One Talk Mobile App
Enable / Manage Business Directory Contacts

The One Talk Business Directory allows you to control the centralized list of company contacts available to all users. Maintaining it keeps everyone connected without needing to manually share individual contact details.

Before you begin

If there are no business contacts imported from cloud services or directly into the app, the Business tab prompts the user to add Cloud contacts or create a new contact directly using the New Contact button.
Cloud contacts allow the user to use their Google and/or Salesforce.com contacts within the One Talk app to easily call or message their business contacts.
If the One Talk app is uninstalled from the device, contacts created within the One Talk app are removed from the phone and must be created again if the app is reinstalled.

Add Cloud Contacts

  1. Open the
    One Talk app
    .
  2. Navigate:
    Contacts
    Business tab
    .
  3. To begin adding Cloud contacts, do one of the following:
    • Tap
      Add Cloud Contacts
      .
    • Tap the
      3-dot Options icon
      then select
      Manage Cloud Contacts
      .
  4. From the sign-in screen, tap
    Sign in
    next to the appropriate service (Google, Microsoft, or Salesforce.com).
  5. To remove Cloud contacts from the One Talk app:
    1. From the Business tab, tap the
      3-dot Options icon
      then select
      Manage Cloud Contacts
      .
    2. Tap
      Sign out
      next to the appropriate account.
      When signed out, contacts from that account are removed from the Business tab.

Add Device Contacts

  1. Open the
    One Talk app
    .
  2. Navigate:
    Contacts
    Business tab
    .
  3. Tap
    New Contact
    .
  4. Fill in the applicable info fields (e.g., Name, Company, etc.) then tap
    Save
    .

Filter Business Contacts

  1. Open the
    One Talk app
    .
  2. Navigate:
    Contacts
    Business tab
    .
  3. Tap the
    3-dot Options icon
    then select
    Manage Cloud Contacts
    .
  4. Select the desired option from the menu (e.g., Show All Contacts, Show Device Contacts, etc.).

Search for Contacts

  1. Open the
    One Talk app
    .
  2. Navigate:
    Contacts
    Business tab
    .
  3. Tap the
    Search icon
    in the menu bar at the top of the screen then begin entering the name or phone number to search for a specific contact.