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LG G8 ThinQ™ - Support Overview

Find device-specific support and online tools for your LG G8 ThinQ.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate Your Device FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activate Your New or Certified Pre-owned Verizon Smartphone

Get instructions on how to set up & activate a new or pre-owned smartphone with Verizon. Find out how to switch SIM cards & transfer content to your new device.

Bring Your Own Device (BYOD) - Switch to Verizon

Activate a device you own on an existing or new line on your Verizon account. Switch to Verizon from another carrier and learn how to port your number & BYOD.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

LG G8 ThinQ User Guide (PDF)

This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.

LG G8 ThinQ™ - Activate / Set Up Device

Here's how to quickly set up your G8 ThinQ.

LG G8 ThinQ™ - Add an Existing Google™ Account

Here's how to add your Google (Gmail) account on your G8 ThinQ.

LG G8 ThinQ™ - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your G8 ThinQ if you're not receiving email and app notifications.

LG G8 ThinQ™ - Create a New Google™ Account

Here's how to create a Google (Gmail) account on your G8 ThinQ.

LG G8 ThinQ™ - Remove Gmail™ Account

Here's how to remove a Gmail (Google) account from your G8 ThinQ.

LG G8 ThinQ™ - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your G8 ThinQ on or off.

Obtaining USB Drivers for your Wireless Device

Here's some info to help you obtain USB drivers for your mobile device.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Set up Verizon Prepaid Service - Android™

Here's how to activate prepaid service on an Android device.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Swap devices with someone on your account

Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Verizon Device Returns, Exchanges, Trade-ins – How to Prep & Ship

Get steps to prepare your device for return, exchange, trade in, warranty return or annual upgrade. Find instructions for packing and shipping your device to Verizon.

Video: How to Activate Your Device
(length: 3:07)

Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07

Video: How to Swap Phones on Your Account
(length: 1:54)

Watch this video to learn how to switch your device with another person on your account.
Length: 1:54

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

View Verizon Wireless Coverage - International

Here's how to check for service availability around the world.

Alerts & Reminders

LG G8 ThinQ™ - Manage Alerts / Notifications

Here's how to change notification sounds for incoming calls or messages on your G8 ThinQ.

Back Up & Transfer Content

Access Content Transfer App - Android Smartphone

Here's how to access the Content Transfer app on your Android smartphone.

Content Transfer App - Transfer Content - Android™ Smartphone

Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

LG G8 ThinQ™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your LG G8 ThinQ to an SD / memory card.

LG G8 ThinQ™ - Move Music Files from Device

Here's how to transfer music files from your G8 ThinQ to a computer.

LG G8 ThinQ™ - Move Music Files to Device

Here's how to transfer music files from a computer to your G8 ThinQ.

LG G8 ThinQ™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your LG G8 ThinQ to a computer.

LG G8 ThinQ™ - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your G8 ThinQ.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Supported File Types for Transfer Via Bluetooth® - Blackberry®

Here's info on supported file types for Bluetooth transfers on a Blackberry device.

Transfer Content - Apple® iPhone® to Android™

Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Certified Like-New Replacement

Information regarding Verizon Wireless' Certified Like-New Replacement program.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

LG G8 ThinQ Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Getting to Know the Back of Your Phone

An interactive map of the back of your LG G8 ThinQ.

LG G8 ThinQ Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your LG G8 ThinQ.

Battery & Power

Battery Charging Issues - LG Smartphones

Here's info on what to do if your LG smartphone experiences battery charging issues.

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

LG G8 ThinQ - View Battery Info

Here's how to check the battery specs (e.g., Use Time, Standby Time, etc. ) for your G8 ThinQ.

LG G8 ThinQ™ - Extend Battery Life

Here's how to improve the battery life for your G8 ThinQ.

LG G8 ThinQ™ - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your G8 ThinQ.

LG G8 ThinQ™ - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your G8 ThinQ.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Connect your Vehicle to Bluetooth®

To connect your vehicle to a Bluetooth-enabled device, here's a list of auto manufacturers' URLs for more help.

Create a Paired Connection - Windows

Here's how to create a paired Bluetooth connection with a Windows computer.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

LG G8 ThinQ - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your G8 ThinQ on or off and make it visible to other devices for pairing.

LG G8 ThinQ Simulator: Pairing with a Bluetooth® Device

See how to pair your LG G8 ThinQ with your Bluetooth device.

LG G8 ThinQ™ - Send Contact via Bluetooth®

Here's how to send a contact on your G8 ThinQ via Bluetooth.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

LG G8 ThinQ - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your G8 ThinQ.

LG G8 ThinQ - Block / Unblock Numbers

Here's how to send unwanted calls directly to Voicemail for your G8 ThinQ.

LG G8 ThinQ Simulator: Activating Wi-Fi Calling

An interactive guide on how to activate wifi calling using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Calling a Contact

An interactive guide on how to call a contact using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Calling a New Number

Discover how to use your LG G8 ThinQ to call a new number.

LG G8 ThinQ Simulator: Calling with HD Voice

Discover how to turn on HD Voice on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Calling with Video

Learn how to turn on HD Voice on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your LG G8 ThinQ.

LG G8 ThinQ Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Switching Between Calls

Learn how to switch between two phone calls on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Turning HD Voice On and Off

Discover how to turn on HD Voice on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Speakerphone

Learn how to use the speakerphone on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your LG G8 ThinQ.

LG G8 ThinQ™ - Call a Number

Here's how to place a call from your G8 ThinQ.

LG G8 ThinQ™ - Place a Conference Call

Here's how to place a conference call from your G8 ThinQ.

LG G8 ThinQ™ - Redial

Here's how to manually redial a number previously called from your G8 ThinQ.

LG G8 ThinQ™ - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your G8 ThinQ.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

What is Wi-Fi Calling? - FAQs

Make, receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Camera, Photos & Videos

Access Google™ Photos - Android™

Here's how to access your Google photos app on your device.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

LG G8 ThinQ Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Recording a Video

Learn how to record a video using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Taking a Picture

Discover how to take a photo using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Taking a Picture While Recording a Video

Learn how to take a piicture while recording a video on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your LG G8 ThinQ.

LG G8 ThinQ Simulator: Transferring Photos to an SD Card

A visual guide for transferring photos to an SD card using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your LG G8 ThinQ.

LG G8 ThinQ™ - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your G8 ThinQ.

LG G8 ThinQ™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your LG G8 ThinQ to a computer.

LG G8 ThinQ™ - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your G8 ThinQ.

LG G8 ThinQ™ - Record and Share a Video

Here's info on how to record and share a video using your G8 ThinQ.

LG G8 ThinQ™ - Share Picture from Gallery

Here's how to share a picture from the Gallery on your G8 ThinQ.

LG G8 ThinQ™ - Share Video from Gallery

Here's how to share a video from the Gallery on your G8 ThinQ.

LG G8 ThinQ™ - Take and Share a Picture

Here's how to take and share a picture with your G8 ThinQ.

LG G8 ThinQ™ - View Pictures / Videos

Here's how to view pictures and/or videos on your G8 ThinQ.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

LG G8 ThinQ™ - USB Debugging Mode

Here's how to facilitate a connection between your G8 ThinQ and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts - Android™ - Backup Assistant

Here's how to import contacts from your old device to your new Android device using Backup Assistant.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Import Contacts to Gmail (Non-Android Device)

Here's how to import contacts to Gmail from a non-Android device.

LG G8 ThinQ Simulator: Adding a Contact

Learn how to add a new contact to your LG G8 ThinQ.

LG G8 ThinQ Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your LG G8 ThinQ without looking at it.

LG G8 ThinQ Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your LG G8 ThinQ.

LG G8 ThinQ™ - Add a Contact

Here's how to add a contact to your G8 ThinQ.

LG G8 ThinQ™ - Contact Display Options

Here's how to configure how your contacts display on your G8 ThinQ.

LG G8 ThinQ™ - Delete a Contact

Here's how to remove a contact from your G8 ThinQ.

LG G8 ThinQ™ - Edit a Contact

Here's how to edit a contact on your G8 ThinQ.

LG G8 ThinQ™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your G8 ThinQ.

LG G8 ThinQ™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory card to your G8 ThinQ.

LG G8 ThinQ™ - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your G8 ThinQ.

Verizon Cloud - Android™ Smartphone - Back Up Contacts

Here's how to back up your contacts with Verizon Cloud on your Android device.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

LG G8 ThinQ™ - Allow / Deny Data Roaming

Here's how to turn data roaming for your G8 ThinQ on or off.

LG G8 ThinQ™ - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your G8 ThinQ.

LG G8 ThinQ™ - Turn Data On / Off

Here's how to turn mobile data for your G8 ThinQ on or off.

LG G8 ThinQ™ - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your G8 ThinQ uses.

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

Date & Time

Auto Date and Time - Android™

If you want your smartphone to automatically populate the date and time based on your location, view this info.

LG G8 ThinQ™ - Set Date and Time

If your G8 ThinQ shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Water Damage - LG

Here's how to help determine if your LG device has liquid damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

How to Identify Device Damage

Learn how to determine if your damaged device is eligible for replacement under a warranty. Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

LG G8 ThinQ™ - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your G8 ThinQ.

LG G8 ThinQ™ - View MAC Address

Here's how to view the Wi-Fi MAC address for your G8 ThinQ.

LG G8 ThinQ™ - View Phone Number

Here's how to view the phone number for your G8 ThinQ.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Understanding ESN and MEID Numbers

Understand what an ESN and MEID is and how to find it on your phone.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

LG G8 ThinQ - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Bold text, Font size, etc.) for your G8 ThinQ.

LG G8 ThinQ Simulator: Accessing Settings

Explore how to access settings on your LG G8 ThinQ to change alert sounds, turn off GPS and more.

LG G8 ThinQ Simulator: Adding Emergency Information to Your Lock Screen

Explore how to add emergency information on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Adding an Account

Discover how to add an account on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your LG G8 ThinQ by adjusting the screen timeout.

LG G8 ThinQ Simulator: Changing Roaming Settings for a Trip

Learn how to change data roaming on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Changing the Ringtone

Learn how to change the ringtone on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Configuring Location Settings

Learn how to manage location settings on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Managing Data Usage

Discover how to manage data usage on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Reducing Data Usage by Turning On Data Saver

Learn how to reduce data usage with data saver on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Removing an Account

Discover how to remove an account on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your LG G8 ThinQ to Airplane mode.

LG G8 ThinQ Simulator: Using Hand ID

Discover how to use Hand ID on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Power Saving Mode

Learn how to switch to Battery Saver mode to save your LG G8 ThinQ's battery life for the most important functions.

LG G8 ThinQ™ - Manage Do Not Disturb Settings

If your G8 ThinQ isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

LG G8 ThinQ™ - Reset All Settings

If your G8 ThinQ crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

LG G8 ThinQ™ - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your G8 ThinQ view this info.

LG G8 ThinQ™ - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your G8 ThinQ.

LG G8 ThinQ™ - Turn Screen Rotation On / Off

Here's how to check settings if the display on your G8 ThinQ doesn't rotate or flip.

LG G8 ThinQ™ - View Contact Sync Source

Here's how to view where a phonebook contact on your G8 ThinQ was imported from.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Turn TalkBack On / Off - Android

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

LG G8 ThinQ - View and Reply to an Email Message

Here's how to view and reply to an email message from your G8 ThinQ.

LG G8 ThinQ Simulator: Forwarding an Email

Learn how to forward an email on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your LG G8 ThinQ.

LG G8 ThinQ Simulator: Replying to an Email

Discover how to reply to an email on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Sending an Email

A step-by-step visual guide for sending an email from your LG G8 ThinQ.

LG G8 ThinQ Simulator: Sending an Email to a Group

Learn how to send a group email on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Setting Up Corporate Email

Learn how to access your work email on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Setting Up Personal Email

See how to access your existing email account on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Switching Between Email Accounts

See how to access different email accounts on your LG G8 ThinQ.

LG G8 ThinQ™ - Add a Personal Email Account

Here's how to add a personal email account to your G8 ThinQ.

LG G8 ThinQ™ - Compose and Send Email Message

Here's how to create and send an email message from your G8 ThinQ.

LG G8 ThinQ™ - Delete Email Messages

Here's how to delete email messages from your G8 ThinQ.

LG G8 ThinQ™ - Email Account Common Settings

Here's info on common personal email settings for your G8 ThinQ.

LG G8 ThinQ™ - Email Account Data Usage Settings

Here's how to modify data usage options for the personal email account on your G8 ThinQ.

LG G8 ThinQ™ - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your G8 ThinQ.

LG G8 ThinQ™ - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your G8 ThinQ.

LG G8 ThinQ™ - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your G8 ThinQ.

LG G8 ThinQ™ - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your G8 ThinQ.

LG G8 ThinQ™ - Manage Corporate Email Settings

Here's info on updating work email settings for your G8 ThinQ.

LG G8 ThinQ™ - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your G8 ThinQ.

LG G8 ThinQ™ - Remove Corporate Email Account (Exchange ActiveSync®)

Here's how to remove a corporate / work email account from your G8 ThinQ.

LG G8 ThinQ™ - Remove a Personal Email Account

Here's how to remove a personal email account from your G8 ThinQ.

LG G8 ThinQ™ - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your G8 ThinQ.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Recover Gmail™ Sign-in Information

Here's how to reset your Google/GMail account if you are having problems.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

LG G8 ThinQ™ - Turn GPS Location On / Off

Here's how to turn the GPS location for your G8 ThinQ on or off.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

LG G8 ThinQ™ - Set Up and Use Air Motion

Here's how to set up and use Air Motion on your G8 ThinQ so you can control your device via motions and gestures.

Google Backup & restore

LG G8 ThinQ™ - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your G8 ThinQ.

Home Screen

LG G8 ThinQ Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your LG G8 ThinQ for quick access to them.

LG G8 ThinQ Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your LG G8 ThinQ to help organize your apps.

LG G8 ThinQ Simulator: Adding and Changing a Lock Screen Shortcut

Discover to add shortcuts to the lock screen on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your LG G8 ThinQ.

LG G8 ThinQ Simulator: Changing an Icon's Appearance

Find out how to customize an icon's appearance on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your LG G8 ThinQ.

LG G8 ThinQ™ - Add Folders to Home Screen

Here's how to add folders to a Home screen on your G8 ThinQ.

LG G8 ThinQ™ - Add Shortcuts to Home Screen

Here's how to add shortcuts to a Home screen on your G8 ThinQ.

LG G8 ThinQ™ - Add Widgets to Home Screen

Here's how to add a widget to a Home screen on your G8 ThinQ.

LG G8 ThinQ™ - Mode Change

Here's how to change the Home screen layout on your G8 ThinQ if it looks different.

LG G8 ThinQ™ - Remove Items from Home Screen

Here's how to remove items such as shortcuts, widgets and folders from the Home screen of your G8 ThinQ.

LG G8 ThinQ™ - Rename Home Screen Folder

Here's how to rename a Home screen folder from your G8 ThinQ.

LG G8 ThinQ™ - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your G8 ThinQ.

Hotspot

LG G8 ThinQ™ - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your G8 ThinQ.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

LG G8 ThinQ Simulator: Bookmarking a Website

Learn how to bookmark a website on your LG G8 ThinQ, so it's easy to find later.

LG G8 ThinQ Simulator: Navigating to a Website

Discover how to find a website using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG G8 ThinQ.

LG G8 ThinQ™ - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your G8 ThinQ.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

LG G8 ThinQ Simulator: Changing the Language

Discover how to change the language settings on your LG G8 ThinQ.

LG G8 ThinQ™ - Language Selection

Here's how to change the language used on your G8 ThinQ.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

LG G8 ThinQ Simulator: Charging Your Device

See how to charge your LG G8 ThinQ.

LG G8 ThinQ Simulator: Setting Screen Security

A visual guide for setting screen security on your LG G8 ThinQ to help protect your private information.

LG G8 ThinQ Simulator: Unlocking the Screen

See how to unlock the screen on your LG G8 ThinQ.

LG G8 ThinQ™ - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your G8 ThinQ.

LG G8 ThinQ™ - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your G8 ThinQ.

LG G8 ThinQ™ - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your G8 ThinQ.

LG G8 ThinQ™ - Set Lock Screen Notifications

Here's how to manage how notifications appear on your G8 ThinQ when the screen is locked.

LG G8 ThinQ™ - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your G8 ThinQ.

LG G8 ThinQ™ - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your G8 ThinQ.

LG G8 ThinQ™ - Set Up Hand ID

Here's how to set up Hand ID to lock and unlock your G8 ThinQ.

LG G8 ThinQ™ - Set Up Screen Lock

Here's how to set up a screen lock option (e.g., password, pattern, etc.) for your G8 ThinQ.

LG G8 ThinQ™ - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your G8 ThinQ.

LG G8 ThinQ™ - Turn Off Screen Lock

Here's how to disable the screen lock setting on your LG G8.

LG G8 ThinQ™ - Unlock Screen

Here's how to unlock the screen on your G8 ThinQ.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

LG G8 ThinQ - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your G8 ThinQ.

LG G8 ThinQ™ - Check Device Storage

Here's how to check available space if your G8 ThinQ runs slow / crashes, apps freeze or you can't save media.

LG G8 ThinQ™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your G8 ThinQ.

LG G8 ThinQ™ - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your G8 ThinQ.

LG G8 ThinQ™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory card to your G8 ThinQ.

LG G8 ThinQ™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your LG G8 ThinQ to an SD / memory card.

LG V40 ThinQ - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your V40 ThinQ.

Mobile Hotspot

LG G8 ThinQ Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your LG G8 ThinQ as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Apple Music - My Verizon Website - Opt In

Here's how to add Apple Music from the My Verizon website.

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

How to Use Apple Music - FAQs

Learn how to get Apple Music with select Verizon Plans, FAQs including who's eligible, how to sign up, how to use the Apple Music app and promotions.

LG G8 ThinQ™ - Move Music Files from Device

Here's how to transfer music files from your G8 ThinQ to a computer.

LG G8 ThinQ™ - Move Music Files to Device

Here's how to transfer music files from a computer to your G8 ThinQ.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

LG G8 ThinQ - Use Multi Window

Here's how to run multiple apps for your G8 ThinQ on the same screen.

LG G8 ThinQ Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Multi Window™

See how to easily switch between and close apps that are running on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Picture-in-Picture

Learn how to use picture-in-picture on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using QSlide™

Learn how to use QSlide on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your LG G8 ThinQ.

Near Field Communication (NFC)

LG G8 ThinQ™ - Tap & Pay

Here's how to use the 'Tap & pay' service with your G8 ThinQ.

LG G8 ThinQ™ - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your G8 ThinQ.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

LG G8 ThinQ - Software Update

Get instructions on downloading the latest software update for performance improvements to your LG G8 ThinQ, including current Android security patches.

LG G8 ThinQ™ - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your G8 ThinQ if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

LG G8 ThinQ™ - Factory Data Reset (Powered On)

Here's how to factory / hard reset your G8 ThinQ if the screen freezes or call, app, audio or sync issues occur.

LG G8 ThinQ™ - Install Device Software Update

Here's how to check for and install software updates on your G8 ThinQ.

LG G8 ThinQ™ - View Software Version

Here's how to view the software version your G8 ThinQ is running.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android™

Here's how to remove ransomware from your device.

Software Upgrade Assistant (LG) - Initial Setup

Here's how to install the LG Software Upgrade Assistant on your PC or Mac.

SIM Card

LG G8 ThinQ Simulator: Inserting and Removing a microSD Card

Find out how to insert and remove a microSD card from your LG G8 ThinQ.

LG G8 ThinQ Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your LG G8 ThinQ.

LG G8 ThinQ™ - Insert SIM Card

Here's how to properly insert a SIM card into your G8 ThinQ to avoid potential service issues.

LG G8 ThinQ™ - Modify SIM PIN

Here's how to change the SIM card lock code on your G8 ThinQ.

LG G8 ThinQ™ - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your G8 ThinQ on or off.

LG G8 ThinQ™ - View SIM Card Number

Here's how to view the SIM card number associated with your G8 ThinQ.

SIM Card FAQs - Replace & activate a new card

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) to switch to Verizon wireless.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

LG G8 ThinQ™ - Record and Play File - Voice Recorder

Here's how to record and play a sound file on your G8 ThinQ.

LG G8 ThinQ™ - Set Ringtones

Here's how to select or change ringtones on your G8 ThinQ.]

LG G8 ThinQ™ - Turn Off All Sounds

Here's how to turn off / silence all sounds on your G8 ThinQ.

LG G8 ThinQ™ - Use Speakerphone

Here's how to utilize the speakerphone functionality on your G8 ThinQ.

LG G8 ThinQ™ - Vibrate Mode

Here's how to turn vibrate mode for your G8 ThinQ on or off.

LG G8 ThinQ™ - Volume Controls

Here's how to adjust the volume if your G8 ThinQ doesn't vibrate or play sounds when receiving calls / messages.

LG V40 ThinQ - Save a Ringtone

Here's how to save an audio file as a ringtone on your V40 ThinQ.

Starter Mode

LG G8 ThinQ Simulator: Accessing and Clearing the Notification Panel

Discover how to access and clear the Notification Panel while in Easy mode on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Adding and Removing Contacts from Favorites

Learn how to set up the Favorite Contacts screen in Easy mode on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Making a Phone Call

Discover how to make a phone call in Easy mode on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Navigating Multiple Home Screens

A visual guide for navigating multiple Home screens in Easy mode on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Switching Back to Standard Mode

See how to switch back to Standard mode from Easy mode on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Switching to Easy Mode

See how to switch to Easy mode for simplified Home screens on your LG G8 ThinQ.

Status Indicators/Lights

LG G8 ThinQ™ - View Signal Strength

Here's how to view signal strength on your G8 ThinQ.

TV

LG G8 ThinQ™ - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your G8 ThinQ.

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

LG G8 ThinQ™ - Auto Receive Messages

Here's how to check settings on your G8 ThinQ if you're not receiving your picture / video messages.

LG G8 ThinQ™ - Create and Send a Text Message

Here's how to create and send a text message via the Messaging app on your G8 ThinQ.

LG G8 ThinQ™ - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your G8 ThinQ.

LG G8 ThinQ™ - Delete Messages

Here's how to delete text messages from your G8 ThinQ via the Messaging app.

LG G8 ThinQ™ - Set Default Messaging App

Here's how to set the default messaging app on your G8 ThinQ.

LG G8 ThinQ™ - Text Message Notification Settings

Here's how to turn text message notifications for your G8 ThinQ on or off via the Messaging app.

LG G8 ThinQ™ - Text Message Signature

Here's how to add, remove or edit the text message signature on your G8 ThinQ via the Messaging app.

LG G8 ThinQ™ - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your G8 ThinQ via the Messaging app.

LG G8 ThinQ™ - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your G8 ThinQ.

LG G8 ThinQ™ - View Text Messages

Here's how to view text messages via the Messaging app on your G8 ThinQ.

Save a Picture / Video Message - Android™ Smartphone

Here's how to save a picture or video file sent as a message to your Android smartphone.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Text Message Notification Settings - Android™

Here's how to turn text message notifications for your Android smartphone on or off via the Messaging app.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn about sending and receiving texts, including how to block texts, restore deleted texts, text to and from email, and send international messages.

Verizon Messages - Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

LG G8 ThinQ Simulator: Adding Text to a QuickMemo™

Learn how to add text to a quickmemo on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Capturing and Drawing on a QuickMemo™

Learn how to capture and draw a quickmemo on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Planning Your Day

Learn how to plan your day using your LG G8 ThinQ.

LG G8 ThinQ Simulator: Searching Your Photos

Discover how to search your photos on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Searching Your Screen

Learn how to search your screen on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Setting Up Google Assistant™

Learn how to set up Google Assistant on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Sharing a QuickMemo

Learn how to share a quickmemo on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Using Your Feed

Learn how to use the Google Feed on your LG G8 ThinQ.

LG G8 ThinQ™ - Capture a Screenshot

Here's how to take a screenshot on your G8 ThinQ.

LG G8 ThinQ™ - Set Up Printing

Here's how to set up and add a printer to your G8 ThinQ.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack Settings - Android

Here's how to configure TalkBack settings for your Android smartphone or tablet.

LG G8 ThinQ™ - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your G8 ThinQ.

LG G8 ThinQ™ - Manage TTY Settings

Here's how to change the TTY settings on your G8 ThinQ.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn Assisted Dialing On / Off - LG Smartphones

Here's how to change call settings if you're getting an error message when making calls.

Turn TalkBack On / Off - Android

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

LG G8 ThinQ Simulator: Changing the Theme

Learn how to change the theme on your LG G8 ThinQ.

LG G8 ThinQ Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your LG G8 ThinQ.

LG G8 ThinQ™ - Set Wallpaper

Here's how to set the wallpaper on your G8 ThinQ.

Wi-Fi & Network

LG G8 ThinQ Simulator: Connecting to a Wi-Fi Network

Learn how to use your LG G8 ThinQ to connect to a Wi-Fi network, so you can access the internet without using data.

LG G8 ThinQ Simulator: Using Near Field Communication and Android Beam™

See how to use Android Beam to share files with your LG G8 ThinQ.

LG G8 ThinQ™ - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your G8 ThinQ with other Wi-Fi capable devices.

LG G8 ThinQ™ - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your G8 ThinQ.

LG G8 ThinQ™ - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your G8 ThinQ.

LG G8 ThinQ™ - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your G8 ThinQ to auto-switch between Wi-Fi and mobile data.

LG G8 ThinQ™ - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your G8 ThinQ.

LG G8 ThinQ™ - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, network name, allowed connections, timeout, etc.) on your G8 ThinQ.

LG G8 ThinQ™ - Manually Add a Wi-Fi Network

Here's how to add a Wi-Fi network if the one you want doesn't display on your G8 ThinQ.

LG G8 ThinQ™ - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your G8 ThinQ.

LG G8 ThinQ™ - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your G8 ThinQ.

LG G8 ThinQ™ - Reset Network Settings

Here's how to reset settings if your G8 ThinQ can't connect to data or send / receive messages.

LG G8 ThinQ™ - Tethered Modem Connection

Here's how to use your G8 ThinQ as a modem to connect to the internet via USB or Bluetooth.

LG G8 ThinQ™ - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot on your G8 ThinQ on or off.

LG G8 ThinQ™ - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your G8 ThinQ.

LG G8 ThinQ™ - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your G8 ThinQ on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.