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LG V50 ThinQ™ 5G - Support Overview

Find device-specific support and online tools for your LG V50 ThinQ 5G.
Troubleshoot V50 ThinQ 5G
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

LG V50 ThinQ 5G - Activate / Set Up Device

Here's how to quickly set up your V50 ThinQ 5G.

LG V50 ThinQ 5G - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Adjust Account Sync Settings

Here's how to view sync settings on your V50 ThinQ 5G if you're not receiving email and app notifications.

LG V50 ThinQ 5G - Create a New Google Account

Here's how to create a Google (Gmail) account on your V50 ThinQ 5G.

LG V50 ThinQ 5G User Guide (PDF)

This User Guide can help you get the most out of your LV50 ThinQ 5G. Learn about set up, advanced feature use and navigation.

Obtaining USB Drivers for your Wireless Device

Here's some info to help you obtain USB drivers for your mobile device.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Back Up & Transfer Content

LG V50 ThinQ 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your V50 ThinQ 5G to an SD / memory card.

LG V50 ThinQ 5G - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your V50 ThinQ 5G and a computer.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

LG V50 ThinQ™ 5G Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Getting to Know the Back of Your Phone

An interactive map of the back of your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your LG V50 ThinQ™ 5G.

Video: LG V50 ThinQ 5G unboxing
(length: 1:02)
See what's in the box for the LG v50 ThinQ 5g!
Length: 1:02

Battery & Power

LG V50 ThinQ 5G - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your V50 ThinQ 5G.

LG V50 ThinQ 5G - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine which apps use the most power on your V50 ThinQ 5G.

LG V50 ThinQ 5G - View Battery Info

Here's how to check the battery specs (e.g., Use Time, Standby Time, etc. ) for your V50 ThinQ 5G.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Bluetooth

LG V50 ThinQ 5G - Send Contact via Bluetooth

Here's how to send a contact on your V50 ThinQ 5G via Bluetooth.

LG V50 ThinQ 5G - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your V50 ThinQ 5G on or off and make it visible to other devices for pairing.

LG V50 ThinQ™ 5G Simulator: Pairing with a Bluetooth® Device

See how to pair your LG V50 ThinQ™ 5G with your Bluetooth device.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

LG V50 ThinQ 5G - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Block / Unblock Numbers

Here's how to send unwanted calls directly to Voicemail for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Call a Number

Here's how to place a call from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Place a Conference Call

Here's how to place a conference call from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Redial

Here's how to manually redial a number previously called from your V50 ThinQ 5G.

LG V50 ThinQ 5G - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Activating Wi-Fi Calling

An interactive guide on how to activate wifi calling using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Calling a Contact

An interactive guide on how to call a contact using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Calling a New Number

Discover how to use your LG V50 ThinQ™ 5G to call a new number.

LG V50 ThinQ™ 5G Simulator: Calling with HD Voice

Discover how to turn on HD Voice on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Calling with Video

Learn how to turn on HD Voice on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Switching Between Calls

Learn how to switch between two phone calls on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Turning HD Voice On and Off

Discover how to turn on HD Voice on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Speakerphone

Learn how to use the speakerphone on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your LG V50 ThinQ™ 5G.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

LG V50 ThinQ 5G - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your V50 ThinQ 5G and a computer.

LG V50 ThinQ 5G - Record and Share a Video

Here's how to record and send a video using your V50 ThinQ 5G.

LG V50 ThinQ 5G - Share Picture from Gallery

Here's how to share a saved picture from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Share Video from Gallery

Here's how to share a saved video from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Take and Share a Picture

Here's how to take and share a picture from your V50 ThinQ 5G.

LG V50 ThinQ 5G - View Pictures / Videos

Here's how to view pictures and/or videos on your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Recording a Video

Learn how to record a video using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Taking a Picture

Discover how to take a photo using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Taking a Picture While Recording a Video

Learn how to take a piicture while recording a video on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Transferring Photos to an SD Card

A visual guide for transferring photos to an SD card using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your LG V50 ThinQ™ 5G.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

LG V50 ThinQ 5G - USB Debugging Mode

Here's how to facilitate a connection between your V50 ThinQ 5G and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

LG V50 ThinQ 5G - Add a Contact

Here's how to add a contact on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Contact Display Options

Here's how to configure how your contacts display on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Delete a Contact

Here's how to remove a contact from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Edit a Contact

Here's how to edit a contact on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your V50 ThinQ 5G.

LG V50 ThinQ 5G - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your V50 ThinQ 5G.

LG V50 ThinQ 5G - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your V50 ThinQ5G.

LG V50 ThinQ 5G - Send Contact via Bluetooth

Here's how to send a contact on your V50 ThinQ 5G via Bluetooth.

LG V50 ThinQ 5G - View Contact Sync Source

Here's how to view where a phonebook contact on your V50 ThinQ 5G was imported from.

LG V50 ThinQ™ 5G Simulator: Adding a Contact

Learn how to add a new contact to your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your LG V50 ThinQ™ 5G without looking at it.

LG V50 ThinQ™ 5G Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your LG V50 ThinQ™ 5G.

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

LG V50 ThinQ 5G - Allow / Deny Data Roaming

Here's how to turn data roaming for your V50 ThinQ 5G on or off.

LG V50 ThinQ 5G - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Turn Data On / Off

Here's how to turn mobile data for your V50 ThinQ 5G on or off.

Date & Time

LG V50 ThinQ 5G - Set Date and Time

If your V50 ThinQ 5G shows the incorrect date and / or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

LG V50 ThinQ 5G - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your V50 ThinQ 5G.

LG V50 ThinQ 5G - View MAC Address

Here's how to view the Wi-Fi MAC address for your V50 ThinQ 5G.

LG V50 ThinQ 5G - View Phone Number

Here's how to view the phone number for your V50 ThinQ 5G.

Device Settings

LG V50 ThinQ 5G - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font, etc.) for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Manage Do Not Disturb Settings

If your V50 ThinQ 5G isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

LG V50 ThinQ 5G - Reset All Settings

If your V50 ThinQ 5G crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

LG V50 ThinQ 5G - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your V50 ThinQ 5G, view this info.

LG V50 ThinQ 5G - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Turn Screen Rotation On / Off

Here's how to check settings if the display on your V50 ThinQ 5G doesn't rotate or flip.

LG V50 ThinQ 5G - Use Multi Window

Here's how to run multiple apps for your V50 ThinQ 5G on the same screen.

LG V50 ThinQ™ 5G Simulator: Accessing Settings

Explore how to access settings on your LG V50 ThinQ™ 5G to change alert sounds, turn off GPS and more.

LG V50 ThinQ™ 5G Simulator: Adding Emergency Information to Your Lock Screen

Explore how to add emergency information on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Adding an Account

Discover how to add an account on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your LG V50 ThinQ™ 5G by adjusting the screen timeout.

LG V50 ThinQ™ 5G Simulator: Changing Roaming Settings for a Trip

Learn how to change data roaming on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Changing the Ringtone

Learn how to change the ringtone on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Configuring Location Settings

Learn how to manage location settings on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Managing Data Usage

Discover how to manage data usage on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Reducing Data Usage by Turning On Data Saver

Learn how to reduce data usage with data saver on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Removing an Account

Discover how to remove an account on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Setting the Phone to Silent

Explore ways to mute your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your LG V50 ThinQ™ 5G to Airplane mode.

LG V50 ThinQ™ 5G Simulator: Using Hand ID

Discover how to use Hand ID on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Power Saving Mode

Learn how to switch to Battery Saver mode to save your LG V50 ThinQ™ 5G's battery life for the most important functions.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Email/Gmail

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

LG V50 ThinQ 5G - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Compose and Send Email Message

Here's how to create and send an email message from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Delete Email Messages

Here's how to delete email messages from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Email Account Data Usage Settings

Here's how to modify data usage options for the personal email account on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Manage Corporate Email Settings

Here's info on updating work email settings for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your V50 ThinQ 5G.

LG V50 ThinQ 5G - View and Reply to an Email Message

Here's how to view and reply to an email message from your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Forwarding an Email

Learn how to forward an email on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Replying to an Email

Discover how to reply to an email on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Sending an Email

A step-by-step visual guide for sending an email from your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Sending an Email to a Group

Learn how to send a group email on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Setting Up Corporate Email

Learn how to access your work email on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Setting Up Personal Email

See how to access your existing email account on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Switching Between Email Accounts

See how to access different email accounts on your LG V50 ThinQ™ 5G.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

GPS & Location Based Services

LG V50 ThinQ 5G - Turn GPS Location On / Off

Here's how to turn the GPS location for your V50 ThinQ 5G on or off.

Google Backup & restore

LG V50 ThinQ 5G - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your V50 ThinQ 5G.

Home Screen

LG V50 ThinQ 5G - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Mode Change

Here's how to change the Home screen layout on your V50 ThinQ 5G if it looks different.

LG V50 ThinQ 5G - Rename Home Screen Folder

Here's how to rename a Home screen folder on your V50 ThinQ 5G.

LG V50 ThinQ 5G - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your LG V50 ThinQ™ 5G for quick access to them.

LG V50 ThinQ™ 5G Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your LG V50 ThinQ™ 5G to help organize your apps.

LG V50 ThinQ™ 5G Simulator: Adding and Changing a Lock Screen Shortcut

Discover to add shortcuts to the lock screen on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Changing an Icon's Appearance

Find out how to customize an icon's appearance on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your LG V50 ThinQ™ 5G.

Hotspot

LG V50 ThinQ 5G - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your V50 ThinQ 5G.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

LG V50 ThinQ 5G - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Bookmarking a Website

Learn how to bookmark a website on your LG V50 ThinQ™ 5G, so it's easy to find later.

LG V50 ThinQ™ 5G Simulator: Navigating to a Website

Discover how to find a website using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG V50 ThinQ™ 5G.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

LG V50 ThinQ 5G - Language Selection

Here's how to change the language used on your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Changing the Language

Discover how to change the language settings on your LG V50 ThinQ™ 5G.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

LG V50 ThinQ 5G - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your V50 ThinQ 5G.

LG V50 ThinQ 5G - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Set Lock Screen Notifications

Here's how to manage how notifications appear on your V50 ThinQ 5G when the screen is locked.

LG V50 ThinQ 5G - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your V50 ThinQ 5G.

LG V50 ThinQ 5G - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Unlock Screen

Here's how to unlock the screen on your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Charging Your Device

See how to charge your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Setting Screen Security

A visual guide for setting screen security on your LG V50 ThinQ™ 5G to help protect your private information.

LG V50 ThinQ™ 5G Simulator: Unlocking the Screen

See how to unlock the screen on your LG V50 ThinQ™ 5G.

Memory/Storage

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

LG V50 ThinQ 5G - Check Device Storage

Here's how to check available space if your V50 ThinQ 5G runs slow / crashes, apps freeze or you can't save media.

LG V50 ThinQ 5G - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your V50 ThinQ 5G.

LG V50 ThinQ 5G - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your V50 ThinQ 5G.

LG V50 ThinQ 5G - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your V50 ThinQ 5G.

LG V50 ThinQ 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / Memory card into your V50 ThinQ 5G.

LG V50 ThinQ 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your V50 ThinQ 5G to an SD / memory card.

Mobile Hotspot

LG V50 ThinQ™ 5G Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your LG V50 ThinQ™ 5G as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

LG V50 ThinQ™ 5G Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Multi Window™

See how to easily switch between and close apps that are running on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Picture-in-Picture

Learn how to use picture-in-picture on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using QSlide™

Learn how to use QSlide on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your LG V50 ThinQ™ 5G.

Near Field Communication (NFC)

LG V50 ThinQ 5G - Manage Contactless Payments

Here's how to use the 'Tap & pay' service with your V50 ThinQ 5G.

LG V50 ThinQ 5G - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your V50 ThinQ 5G on or off.

LG V50 ThinQ 5G - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your V50 ThinQ 5G.

Operating System & Software

LG V50 ThinQ 5G - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your LG V50 ThinQ 5G if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

LG V50 ThinQ 5G - Factory Data Reset (Powered On)

Here's how to factory / hard reset your V50 ThinQ 5G if the screen freezes or call, app, audio or sync issues occur.

LG V50 ThinQ 5G - Install Device Software Update

Here's how to check for and install software updates on your V50 ThinQ 5G.

LG V50 ThinQ 5G - View Software Version

Here's how to view the software version your V50 ThinQ 5G is running.

LG V50 ThinQ 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your LG V50 ThinQ, including current Android security patches.

Software Upgrade Assistant (LG) - Initial Setup

Here's how to install the LG Software Upgrade Assistant on your PC or Mac.

SIM Card

LG V50 ThinQ 5G - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your V50 ThinQ 5G or turn it on / off.

LG V50 ThinQ 5G - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your LG V50 ThinQ 5G.

LG V50 ThinQ 5G - View SIM Card Number

Here's how to view the SIM card number associated with your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Inserting and Removing a microSD Card

Find out how to insert and remove a microSD card from your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your LG V50 ThinQ™ 5G.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Sounds, Volume & Audio

LG V50 ThinQ 5G - Record and Play File - Voice Recorder

Here's how to record and play a sound file on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Save a Ringtone

Here's how to save an audio file as a ringtone on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Turn Off All Sounds

Here's how to turn off / silence all sounds on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Use Speakerphone

Here's how to utilize the speakerphone functionality on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Vibrate Mode

Here's how to turn vibrate mode for your V50 ThinQ 5G on or off.

LG V50 ThinQ 5G - Volume Controls

Here's how to adjust the volume if your V50 ThinQ 5G doesn't vibrate or play sounds when receiving calls / messages.

Starter Mode

LG V50 ThinQ™ 5G Simulator: Accessing and Clearing the Notification Panel

Discover how to access and clear the Notification Panel while in Easy mode on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Adding and Removing Contacts from Favorites

Learn how to set up the Favorite Contacts screen in Easy mode on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Making a Phone Call

Discover how to make a phone call in Easy mode on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Navigating Multiple Home Screens

A visual guide for navigating multiple Home screens in Easy mode on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Switching Back to Standard Mode

See how to switch back to Standard mode from Easy mode on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Switching to Easy Mode

See how to switch to Easy mode for simplified Home screens on your LG V50 ThinQ™ 5G.

Status Indicators/Lights

LG V50 ThinQ 5G - View Signal Strength

Here's how to view signal strength on your V50 ThinQ 5G.

TV

LG V50 ThinQ 5G - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your V50 ThinQ 5G.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

LG V50 ThinQ 5G - Auto Receive Messages

Here's how to check settings on your V50 ThinQ 5G if you're not receiving your picture / video messages.

LG V50 ThinQ 5G - Create and Send a Text Message

Here's how to create and send a text message via the Messaging app on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Delete Messages

Here's how to delete text messages from your V50 ThinQ 5G via the Messaging app.

LG V50 ThinQ 5G - Set Default Messaging App

Here's how to set the default text messaging app on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Text Message Notification Settings

Here's how to turn text message notifications for your V50 ThinQ 5G on or off via the Messaging app.

LG V50 ThinQ 5G - Text Message Signature

Here's how to add, remove or edit the text message signature on your V50 ThinQ 5G via the Messaging app.

LG V50 ThinQ 5G - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your V50 ThinQ 5G via the Messaging app.

LG V50 ThinQ 5G - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your V50 ThinQ 5G.

LG V50 ThinQ 5G - View Text Messages

Here's how to view text messages on your V50 ThinQ 5G via the Messaging app.

Tips, Tricks & Shortcuts

LG V50 ThinQ 5G - Capture a Screenshot

Here's how to capture a screenshot on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Set Up Printing

Here's how to set up and add a printer to your V50 ThinQ 5G.

LG V50 ThinQ™ 5G Simulator: Adding Text to a QuickMemo™

Learn how to add text to a quickmemo on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Capturing and Drawing on a QuickMemo™

Learn how to capture and draw a quickmemo on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Planning Your Day

Learn how to plan your day using your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Searching Your Photos

Discover how to search your photos on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Searching Your Screen

Learn how to search your screen on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Setting Up Google Assistant™

Learn how to set up Google Assistant on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Sharing a QuickMemo

Learn how to share a quickmemo on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Using Your Feed

Learn how to use the Google Feed on your LG V50 ThinQ™ 5G.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

LG V50 ThinQ 5G - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Manage TTY Settings

Here's how to change the TTY settings on your V50 ThinQ 5G.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wallpapers/Theme

LG V50 ThinQ™ 5G Simulator: Changing the Theme

Learn how to change the theme on your LG V50 ThinQ™ 5G.

LG V50 ThinQ™ 5G Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your LG V50 ThinQ™ 5G.

Wi-Fi & Network

LG V50 ThinQ 5G - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your V50 ThinQ 5G with other Wi-Fi capable devices.

LG V50 ThinQ 5G - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your V50 ThinQ 5G.

LG V50 ThinQ 5G - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your V50 ThinQ 5G.

LG V50 ThinQ 5G - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your V50 ThinQ 5G to auto switch between Wi-Fi and mobile data.

LG V50 ThinQ 5G - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, allowed devices, etc.) on your V50 ThinQ 5G.

LG V50 ThinQ 5G - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your V50 ThinQ 5G.

LG V50 ThinQ 5G - Reset Network Settings

Here's how to reset settings if your V50 ThinQ 5G can't connect to data or send / receive messages.

LG V50 ThinQ 5G - Tethered Modem Connection

Here's how to use your V50 ThinQ 5G as a modem to connect to the internet via USB or Bluetooth.

LG V50 ThinQ 5G - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your V50 ThinQ 5G on or off.

LG V50 ThinQ 5G - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your V50 ThinQ 5G.

LG V50 ThinQ 5G - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your V50 ThinQ 5G on or off.

LG V50 ThinQ™ 5G Simulator: Connecting to a Wi-Fi Network

Learn how to use your LG V50 ThinQ™ 5G to connect to a Wi-Fi network, so you can access the internet without using data.

LG V50 ThinQ™ 5G Simulator: Using Near Field Communication and Android Beam™

See how to use Android Beam to share files with your LG V50 ThinQ™ 5G.