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LG WING™ 5G - Support Overview

Find device-specific support and online tools for your LG WING 5G.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

LG WING User Guide (PDF)

This User Guide can help you get the most out of your LG WING. Learn about set up, advanced feature use and navigation.

LG Wing 5G - Activate / Set Up Device

Here's how to quickly set up your LG Wing 5G.

LG Wing 5G - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your LG Wing 5G.

LG Wing 5G - Adjust Account Sync Settings

Here's how to view sync settings on your LG Wing 5G if you're not receiving email and app notifications.

LG Wing 5G - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your LG Wing 5G on or off.

Set up Verizon Prepaid Service - Android™

Here's how to activate prepaid service on an Android device.

Back Up & Transfer Content

LG Wing 5G - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your LG Wing 5G and a computer.

Basics

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

LG Wing 5G - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your LG Wing 5G.

LG Wing 5G - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine which apps use the most power on your LG Wing 5G.

LG Wing 5G - View Battery Info

Here's how to check the battery specs (e.g., Use Time, Standby Time, etc. ) for your LG Wing 5G.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Bluetooth

LG Wing 5G - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your LG Wing 5G on or off and make it visible to other devices for pairing.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

LG Wing 5G - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your LG Wing 5G.

LG Wing 5G - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your LG Wing 5G.

LG Wing 5G - Call a Number

Here's how to place a call from your LG Wing 5G.

LG Wing 5G - Place a Conference Call

Here's how to place a conference call from your LG Wing 5G.

LG Wing 5G - Redial

Here's how to redial a number previously called from your LG Wing 5G.

LG Wing 5G - Turn Video Call On / Off

Here's how to turn video calling (HD voice) for your LG Wing 5G on or off.

LG Wing 5G - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your LG Wing 5G.

LG Wing 5G - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your LG Wing 5G.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

LG Wing 5G - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your LG Wing 5G.

LG Wing 5G - Record and Play Sound File - Voice Recorder

Here's how to record and play a sound file on your LG Wing 5G.

LG Wing 5G - Record and Share a Video

Here's how to record and send a video using your LG Wing 5G.

LG Wing 5G - Share Picture from Gallery

Here's how to share a saved picture from your LG Wing 5G.

LG Wing 5G - Share Video from Gallery

Here's how to share a saved video from your LG Wing 5G.

LG Wing 5G - Take and Share a Picture

Here's how to take and share a picture from your LG Wing 5G.

LG Wing 5G - View Pictures / Videos

Here's how to view pictures and/or videos on your LG Wing 5G.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

LG Wing 5G - USB Debugging Mode

Here's how to facilitate a connection between your LG Wing 5G and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

LG Wing 5G - Add a Contact

Here's how to add a contact on your LG Wing 5G.

LG Wing 5G - Contact Display Options

Here's how to configure how your contacts display on your LG Wing 5G.

LG Wing 5G - Delete a Contact

Here's how to remove a contact from your LG Wing 5G.

LG Wing 5G - Edit a Contact

Here's how to edit a contact on your LG Wing 5G.

LG Wing 5G - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts on your LG Wing 5G.

LG Wing 5G - View Contact Sync Source

Here's how to view where a phonebook contact on your LG Wing 5G was imported from.

Data

LG Wing 5G - Allow / Deny Data Roaming

Here's how to turn data roaming for your LG Wing 5G on or off.

LG Wing 5G - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your LG Wing 5G.

LG Wing 5G - Turn Data On / Off

Here's how to turn mobile data for your LG Wing 5G on or off.

Date & Time

LG Wing 5G - Set Date and Time

If your LG Wing 5G shows the incorrect date and / or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

LG Wing 5G - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your LG Wing 5G.

LG Wing 5G - View MAC Address

Here's how to view the Wi-Fi MAC address for your LG Wing 5G.

LG Wing 5G - View Phone Number

Here's how to view the phone number for your LG Wing 5G.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

LG Wing 5G - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font, etc.) for your LG Wing 5G.

LG Wing 5G - Manage Do Not Disturb Settings

If your LG Wing 5G isn't receiving calls or alerts for texts and email, here's how to check 'Do not disturb' settings.

LG Wing 5G - Reset All Settings

If your LG Wing 5G, resets or runs slow, or apps freeze or cause the device to reset, view this info.

LG Wing 5G - Reset Network Settings

Here's how to reset settings if your LG Wing 5G can't connect to data or send / receive messages.

LG Wing 5G - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your LG Wing 5G, view this info.

LG Wing 5G - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your LG Wing 5G.

LG Wing 5G - Turn Screen Rotation On / Off

Here's how to check settings if the display on your LG Wing 5G doesn't rotate or flip.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Email/Gmail

Create Gmail™ Account

Here's how to create a Gmail account.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

LG Wing 5G - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your LG Wing 5G.

LG Wing 5G - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your LG Wing 5G.

LG Wing 5G - Email Account Data Usage Settings

Here's how to modify data usage options (e.g., Days of mail to sync, Download attachments, etc.) for the personal email account on your LG Wing 5G.

LG Wing 5G - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your LG Wing 5G.

LG Wing 5G - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your LG Wing 5G.

LG Wing 5G - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your LG Wing 5G.

LG Wing 5G - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your LG Wing 5G.

LG Wing 5G - Manage Corporate Email Settings

Here's info on updating work email settings for your LG Wing 5G.

LG Wing 5G - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your LG Wing 5G.

LG Wing 5G - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your LG Wing 5G.

LG Wing 5G- Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your LG Wing 5G.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Find My Phone

Find My Device - Android™ - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

LG Wing 5G - Turn GPS Location On / Off

Here's how to turn the GPS location for your LG Wing 5G on or off.

Gestures & Motions

LG Wing 5G - Mode Change

Here's how to change the Home screen layout on your LG Wing 5G if it looks different.

Google Backup & restore

LG Wing 5G - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your LG Wing 5G.

Home Screen

LG Wing 5G - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your LG Wing 5G.

LG Wing 5G - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your LG Wing 5G.

Hotspot

LG Wing 5G - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your LG Wing 5G.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

LG Wing 5G - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your LG Wing 5G.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

LG Wing 5G - Language Selection

Here's how to change the language used on your LG Wing 5G.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

LG Wing 5G - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your LG Wing 5G.

LG Wing 5G - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your LG Wing 5G.

LG Wing 5G - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your LG Wing 5G.

LG Wing 5G - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your LG Wing 5G.

LG Wing 5G - Set Lock Screen Notifications

Here's how to manage how notifications appear on your LG Wing 5G when the screen is locked.

LG Wing 5G - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your LG Wing 5G.

LG Wing 5G - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your LG Wing 5G.

Memory/Storage

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

LG Wing 5G - Check Device Storage

Here's how to check available space if your LG Wing 5G runs slow / crashes, apps freeze or you can't save media.

LG Wing 5G - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your LG Wing 5G.

LG Wing 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your LG Wing 5G.

LG Wing 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your LG Wing 5G to an SD / memory card.

Music

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

LG Wing 5G - Use Multi Window

Here's how to run multiple apps for your LG Wing 5G on the same screen.

Near Field Communication (NFC)

LG Wing 5G - Manage Contactless Payments

Here's how to use the 'Tap & pay' service with your LG Wing 5G.

LG Wing 5G - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your LG Wing 5G.

Operating System & Software

LG WING 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your LG WING 5G, including current Android security patches.

LG Wing 5G - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your LG Wing 5G if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

LG Wing 5G - Factory Data Reset (Powered On)

Here's how to factory / hard reset your LG Wing 5G if the screen freezes or call, app, audio or sync issues occur.

LG Wing 5G - Install Device Software Update

Here's how to check for and install software updates on your LG Wing 5G.

LG Wing 5G - View Software Version

Here's how to view the software version your LG Wing 5G is running.

Software Upgrade Assistant (LG) - Initial Setup

Here's how to install the LG Software Upgrade Assistant on your PC or Mac.

SIM Card

LG Wing 5G - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your LG Wing 5G or turn it on / off.

LG Wing 5G - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your LG Wing 5G.

LG Wing 5G - Unblock SIM PIN

Here's how to unblock the SIM PIN associated with your LG Wing 5G.

LG Wing 5G - View SIM Card Number

Here's how to view the SIM card number associated with your LG Wing 5G.

SIM Card FAQs - Replace & activate a new card

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Sounds, Volume & Audio

LG Wing 5G - Save a Ringtone

Here's how to save an audio file as a ringtone on your LG Wing 5G.

LG Wing 5G - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your LG Wing 5G.

LG Wing 5G - Turn Off All Sounds

Here's how to turn off / silence all sounds on your LG Wing 5G.

LG Wing 5G - Unlock Screen

Here's how to unlock the screen on your LG Wing 5G.

LG Wing 5G - Use Speakerphone

Here's how to utilize the speakerphone functionality on your LG Wing 5G.

LG Wing 5G - Vibrate Mode

Here's how to turn vibrate mode for your LG Wing 5G on or off.

LG Wing 5G - Volume Controls

Here's how to adjust the volume if your LG Wing 5G doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

LG Wing 5G - View Signal Strength

Here's how to view signal strength on your LG Wing 5G.

TV

LG Wing 5G - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your LG Wing 5G.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

LG Wing 5G - Auto Receive Messages

Here's how to check settings on your LG Wing 5G if you're not receiving your picture / video messages.

LG Wing 5G - Create and Send a Text Message

Here's how to create and send a text message via the Messaging app on your LG Wing 5G.

LG Wing 5G - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your LG Wing 5G.

LG Wing 5G - Delete Messages

Here's how to delete text messages from your LG Wing 5G via the Messaging app.

LG Wing 5G - Text Message Notification Settings

Here's how to turn text message notifications for your LG Wing 5G on or off via the Messaging app.

LG Wing 5G - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your LG Wing 5G via the Messaging app.

LG Wing 5G - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your LG Wing 5G.

LG Wing 5G - View Text Messages

Here's how to view text messages on your LG Wing 5G via the Messaging app.

Motorola Connect - Android™

Here's how to set up and use Motorola Connect.

Tips, Tricks & Shortcuts

LG Wing 5G - Capture a Screenshot

Here's how to capture a screenshot on your LG Wing 5G.

LG Wing 5G - Set Up Printing

Here's how to set up and add a printer to your LG Wing 5G.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

LG Wing 5G - Manage RTT Settings

Here's how to use the real-time text (RTT) functionality on your LG Wing 5G.

LG Wing 5G - Manage TTY Settings

Here's how to change the TTY settings on your LG Wing 5G.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wi-Fi & Network

LG Wing 5G - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your LG Wing 5G with other Wi-Fi capable devices.

LG Wing 5G - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your LG Wing 5G.

LG Wing 5G - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your LG Wing 5G.

LG Wing 5G - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your LG Wing 5G to auto switch between Wi-Fi and mobile data.

LG Wing 5G - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your LG Wing 5G.

LG Wing 5G - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.) on your LG Wing 5G.

LG Wing 5G - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your LG Wing 5G.

LG Wing 5G - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your LG Wing 5G.

LG Wing 5G - Restart Device

Here's how to restart your LG Wing 5G if it crashes and resets, freezes or runs slowly.

LG Wing 5G - Restart in Safe Mode

Here's how to restart your LG Wing 5G into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.

LG Wing 5G - Tethered Modem Connection

Here's how to use your LG Wing 5G as a modem to connect to the internet via USB or Bluetooth.

LG Wing 5G - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your LG Wing 5G on or off.

LG Wing 5G - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your LG Wing 5G on or off.