Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
LTE Home Internet - Support Overview
LTE Home Internet - Support Overview
Find support and online tools for your Verizon LTE Home Internet.
Filter all topics below.
- Apps & Widgets
- Features
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Back Up & Transfer Content
Basics
Data
Device ID & Info
Device Settings
Home Screen
Operating System & Software
SIM Card
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Connect Your Device Directly to the PC
heading
Here's how to connect your device directly to your PC.
Import Other Dial-up Accounts - VZAccess® Manager
heading
Here's how to import existing Internet Service Provider (ISP) dial-up accounts using VZAccess Manager on your Windows computer.
LTE Home Internet - Access Admin Page
heading
Here's how to access the admin page on your LTE Home Internet.
LTE Home Internet - Activate / Set Up Device
heading
Here's how to assemble and activate your LTE Home Internet.
LTE Home Internet - Connect the Wireless Client Manually
heading
Here's how to connect to your LTE Home Internet's Wi-Fi manually.
LTE Home Internet - Edit Access Point Names (APN)
heading
Here's how to edit your Access Point Name (APN) settings on your LTE Home Internet.
LTE Home Internet - Establish Wired Connection
heading
Here's how to establish a wired connection via Ethernet ports with your LTE Home Internet.
LTE Home Internet - Install External Antenna
heading
Here's how to install the external antenna on your LTE Home Internet.
LTE Home Internet - Set Router Admin Password
heading
Here's how to set the router Admin password on your LTE Home Internet.
LTE Home Internet - View Device Info
heading
Here's how to view device info (e.g., Wi-Fi key, WPS PIN, etc.) on your LTE Home Internet.
LTE Home Internet User Guide (PDF)
heading
This User Guide can help you get the most out of your LTE Home Internet. Learn about set up, advanced feature use and navigation.
Set Up Favorites - Mobile Web 2.0
heading
Here's how to add your favorite websites to Mobile Web 2.0.
LTE Home Internet - Backup / Restore Current Configuration
heading
Here's how to back up and restore the current settings for your LTE Home Internet.
How to Check Verizon Wireless Service Availability
heading
Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.
How to Clean / Disinfect Your Device
heading
Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.
LTE Home Internet - View Data Usage
heading
Here's how to see how much data your LTE Home Internet has used.
LTE Home Internet - View Device ID (ESN / IMEI / MEID)
heading
Here's how to view the device ID on your LTE Home Internet.
LTE Home Internet - View Phone Number
heading
Here's how to view the phone number for your LTE Home Internet.
Disable Automatic Configuration and Proxy Server Settings
heading
Here's how to disable automatic configuration and proxy server settings on your device.
LTE Home Internet - Configure DHCP
heading
Here's how to configure DHCP settings on your LTE Home Internet.
LTE Home Internet - Configure LAN Settings
heading
Here's how to configure LAN settings on your LTE Home Internet.
LTE Home Internet - Configure Parental Controls
heading
Here's how to configure parental controls for your LTE Home Internet.
LTE Home Internet - DMZ Settings
heading
Here's how to test the firewall settings for your LTE Home Internet.
LTE Home Internet - Enable / Disable Wireless Radio via Admin Page
heading
Here's how to enable / disable Wi-Fi for your LTE Home Internet from the admin page.
LTE Home Internet - Turn Network Name (SSID) On / Off
heading
Here's how to display or not display your LTE Home Internet's Wi-Fi name to other devices.
Customizing favorites on the Home Deck - Mobile Web
heading
Here's how to add a link / folder to mobile web on your desktop or notebook computer.
LTE Home Internet - Factory Reset
heading
Here's how to restore your LTE Home Internet to factory default settings.
LTE Home Internet - Install Firmware Upgrade
heading
Here's how to upgrade your LTE Home Internet's firmware over-the-air.
LTE Home Internet - View Software Version
heading
Here's how to view the software version your LTE Home Internet is running.
Reboot the Router
heading
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Verizon LTE Home Internet Software Update
heading
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
LTE Home Internet - Insert / Remove SIM Card
heading
Here's how to properly insert or remove a SIM card for your LTE Home Internet.
LTE Home Internet - View SIM Card Number
heading
Here's how to view the SIM card number associated with your LTE Home Internet.
LTE Home Internet - LED Status Indicators
heading
Here's an overview of the LED indicators on your LTE Home Internet.
LTE Home Internet - View Signal Strength
heading
Here's how to view the signal indicator on your LTE Home Internet.
Cancel Text Messaging Subscriptions
heading
Here's how to cancel text messaging subscriptions from your phone.
LTE Home Internet - Change the Wi-Fi Password
heading
Here's to change the password needed to connect to Wi-Fi on your LTE Home Internet.
LTE Home Internet - Configure Wi-Fi Security Settings
heading
Here's how to configure Wi-Fi security settings (e.g., Wi-Fi name, Wi-Fi password, etc.) on your LTE Home Internet.
LTE Home Internet - Enable WPS
heading
Here's how to enable Wi-Fi Protected Setup (WPS) on your LTE Home Internet.
LTE Home Internet - View Connected Devices
heading
Here's how to view devices connected to your LTE Home Internet.
LTE Home Internet - View Network Name and Password
heading
To view the Wi-Fi name and passwords for your LTE Home Internet, see this info.
24/7 automated phone system: call *611 from your mobile