Discovery+ FAQs

No. This streaming service isn’t available as an add-on to your Fios account. For Fios accounts, discovery+ (ad-free) was only available as part of a promotional offer.

Good to know: You can add discovery+ (ad-free) to your mobile account. Visit Add discovery+ (ad free) to your mobile account FAQs to learn more.

After your discovery+ promotional subscription ends, the discovery+ promotion automatically changes to a discovery+ (Ad-Free) paid subscription. Your Verizon account is charged $9.99/month.

You can cancel discovery+ any time.

If you cancel your Verizon service entirely, your discovery+ subscription is canceled.

If you suspend your service your promotion will continue until the end of your promotional period.

For help cancelling through a third party visit their help site for more info. Below are help sites for more common third parties:

• Amazon Fire devices
• Android devices (Google Play)
• Apple TV
• Roku

You can cancel discovery+ any time:

• Sign into My Verizon or the My Fios app.
• Choose Manage Subscription then under Pick your Streaming Services, click or tap the discovery+ tile to remove your subscription. (“Current plan” will change to “Removed” at the top of the tile.)

Keep in mind, promotions are one-time per account offers only. When you cancel discovery+ on us it can’t be added again.

If you purchased discovery+ through a third party, you'll need to contact them to manage your subscription. We can't adjust your existing subscription billed through a third party.

If you think you're being charged in error, or need further assistance, please contact us.

If you received an error message after trying to redeem your code, and are unsure whether your redemption was successful, or you're redirected to a billing page, follow these steps:

1. Sign in to My Verizon with your email and password.
2. Select the account icon.
3. Choose Account from the dropdown menu.
4. On the "Manage Your Account" page, check the Plans section. This will confirm if your Verizon subscription has been activated.