discovery+ with select 5G Unlimited plans FAQs

discovery+ is a streaming service with real-life entertainment from your favorite TV brands and personalities, plus exclusive originals, all in one place.

You were eligible to get discovery+ for 6 months when you activated a new line with a One Unlimited for iPhone, 5G Start, 5G Play More, 5G Do More or 5G Get More Unlimited plan by 1/31/23.

After the 6 month promotional period ends, your discovery+ (ad-free) subscription will auto-renew at $6.99+ tax/month unless you cancel with Verizon (For NM residents, discovery+ (ad-free) promo ends automatically after respective promo period). Cancel any time. One offer per eligible Verizon account. discovery+ (ad-free) service is subject to the discovery+ Visitor Agreement. Data usage applies when accessing discovery+ (ad-free). © 2023 Discovery or its subsidiaries and affiliates.

If you purchased discovery+ through a third party, you'll need to contact them to manage your subscription. Unfortunately, we can't make any adjustments to your existing subscription billed through a third party.

If you think you're being charged in error, or need further assistance, please contact us.

Visit these pages for step-by-step instructions:

• Add discovery+ subscription - My Verizon app
• Add discovery+ subscription - My Verizon website

Note:

• You must be the Account Owner or Account Manager to enroll.
• Each discovery+ promotion can only be applied to 1 discovery+ account.

After your discovery+ promotional subscription ends, the discovery+ promotion automatically changes to a discovery+ (Ad-Free) paid subscription. Your Verizon account is charged $6.99/month.

You can cancel discovery+ at any time.

Note: If you're in New Mexico your discovery+ promotion ends automatically after the promotional period and you can re-enroll at the normal price.

If you cancel your qualifying Verizon service(s), going forward, you'll no longer get the discovery+ on us offer.

If you change to a non-qualifying service, you no longer get the discovery+ offer. The discovery+ subscription fee applies and you’ll see a $6.99 charge for discovery+ (Ad-Free) under Add-ons on your bill when you switch. You can cancel the subscription any time through Verizon.

If you cancel your Verizon service entirely, your promotional discovery+ subscription is canceled.

If you suspend your service your promotional subscription will resume when your service is restored.

You can cancel discovery+ through your Add ons page in My Verizon. Just choose discovery+ and follow the prompts.

For step by step instructions, view:

• Cancel discovery+ subscription - My Verizon app
• Cancel discovery+ subscription - My Verizon website

Note: This is a one time per account offer only. After you cancel discovery+ it can't be added again.

For help canceling through a third party, visit their help site for more info. Below are the help sites for more common third parties:

• Amazon Fire devices
• Android™
• Apple TV
• Roku

If you're trying to activate your discovery+ subscription through Verizon and you receive an error message that your activation was unsuccessful, try going back to your Verizon account and starting the activation again.

If you already have a discovery+ subscription through Verizon, you'll need to activate all discovery+ services using the same email address you used to set up your existing discovery+ account.

If you're unable to remember the email address you used to set up your discovery+ account, please contact us.