As you are probably aware local broadcasters, regional sport networks and cable networks, propose new rates to us when an existing agreement needs to be renewed for a channel we currently provide. Given that the cost of programming is the single biggest factor in higher TV bills we carefully review each of these proposals to ensure their proposed rate is in line with their viewership.
Please see below for the impacted channels during ongoing negotiations.
Protecting our customer's interests
Each year, your Verizon Fios TV team works with content owners and programmers to continue delivering the best programming on Fios TV with access to over 690 channels of content in our daily line-ups. The agreements we negotiate with these companies enhance your viewing experience, with everything from the nightly lineup to our on-demand library with over 170,000 titles, live streaming, services for vision-impaired customers, Fios Mobile app so you can watch around or outside your home.
We negotiate hundreds of these agreements each year and, while we are able to reach mutually agreeable terms with the majority of our programming partners prior to any service disruptions, sometimes broadcasters and cable networks demand unacceptable price increases. Since such excessive increases would translate into significant increases in the rates you, our customers, pay each month, we will stand for you against unreasonable rate increases for TV programming.
We think it is important that our customers have the latest information regarding our efforts to work with programmers to reach reasonable rates and terms, so we encourage you to visit this site regularly to stay updated on the status of our negotiations.
Why this happens
All cable and satellite TV providers enter into agreements with programmers for the right to carry their content. These contracts can vary in length, but typically run for a number of years. When contracts expire, it’s not unusual for programmers to try to renegotiate their agreements at a higher price, and we understand that. Sometimes we can negotiate other facets of an agreement to help hold the increases to a minimum, but that is becoming increasingly difficult. Rest assured that we will not agree to rate increases that are exorbitant and unfair to our customers or inconsistent with the rest of the industry.
Putting customers first
Verizon works hard on behalf of our Fios TV customers to deliver the best TV service; with the programming you have come to expect at a reasonable price. We don’t want to increase customers’ rates due to unfair price increases from programming partners, and we’ll work tirelessly to ensure that does not happen.
If you are interested in learning more about concerns associated with increasing programming costs as well as information regarding recent disputes, you can find a great deal of information at the American TV Alliance’s website.
Loyalty and Value
As America’s most preferred TV service provider^,Fios has over 690 channels (210+ in HD), and provides access to over 170,000 On Demand titles on TV, PC, tablet, or Smartphone**.
**Disclaimer: Service usage and content availability restrictions apply.
*Reprinted from www.pcmag.com with permission. © 2014 Ziff Davis, Inc. All Rights Reserved. Based on aggregated speeds across ISP tiers.
^ 451 Research, LLC. Based on Sep/Dec 2013 ChangeWave survey among a panel of educated consumers. For more go to changewaveresearch.com/vz
^^ Based on November 2016 VOD title counts less