Using Call Filter & Call Filter Plus on Android

Take the guesswork out of answering your phone with Call Filter for Android. 

Most Android devices already come pre-loaded with the Call Filter app.*

If you don't see the app installed, check you device compatibility at vzw.com/callfilter.

To get started, open the Call Filter app. Tap Get started, and follow along with the Quick Start Guide and compare features.

You can upgrade to Call Filter Plus for enhanced call controls now, or continue with Call Filter Free.

Let's walk through the setup to get all your settings correct.

Start by confirming or editing your name for Caller ID.  

Tap Next to continue.

Your spam protection has been automatically set to block high risk spam calls, and send them to voicemail.

Other filter types, such a blocking high and medium risk calls, or all risk levels can be selected to best fit your needs.

You can also choose whether you want the calls to be sent to voicemail or terminated so the caller can not leave a voicemail.

The Neighborhood Filter will auto-block numbers that are similar to your own number.

If you would like, you can enable it now by tapping the toggle.

Next, review all the permissions and roles call filter requires to run properly on your device.

You can manage these at any time from your device settings. Tap Next to complete the setup, and you're all set.

The recent activity screen will show everything front and center.

It's recommended to take a closer look at any blocked calls to ensure a call you might actually want doesn't get caught in the filter by accident.

If a call you wanted to receive was blocked, you can add it to your allowed numbers list.

You can also select the Block tab on the lower menu to update your spam filter setting.

Select Allowed from the upper block management screen. Here, you will see all your Allowed numbers.

Tap Add new and enter a phone number along with an optional name.

Once complete, tap Allow number.

Call Filter Free customers can add five phone numbers to their allowed list, and Call Filter Plus customers can add 10.

Now that you have set up the free auto-blocking features, you might be looking for extra control.**

Upgrade to Call Filter Plus and start blocking individual numbers and more.

You can upgrade at any time directly in the app by selecting the Account tab at the bottom of your screen.

Tap on your current plan, and then tap Manage Plan. Select Call Filter Plus and tap Review changes.

If everything looks good, confirm the subscription change.

Your subscription has now been upgraded to Call Filter Plus.

Add phone numbers manually to your own personal block list by selecting the Block tab.

From the upper block management screen, tap Blocked.

Numbers on your block list will be automatically sent to your voicemail if you have one set up.

Tap Add new and enter a phone number along with an optional name.

Once complete, tap Block number.

You can unsubscribe from Call Filter Plus at any time from the Account tab.

Tap on your Current plan and then tap Manage Plan.

Select Call Filter Free or No plan, and tap Review changes.

Removal of the Call Filter app alone will not unsubscribe you from Call Filter.

Now you know who's calling with Call Filter and Call Filter Plus. Say goodbye to spam, robocalls, and more.