When you order a new phone from us, it will be ready to activate when you turn it on. Simply follow the steps on your screen to complete activation and set up your iPhone®, Android™ or prepaid device.
For additional assistance, visit our Device Setup Guide.
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How to activate a Verizon phone
Learn how to get your phone up and running, whether you want to activate a Verizon phone or bring your own device.
Read the FAQs below for info about activating your new phone. If you've reviewed this info and you're still not able to activate your phone, visit our Activation Troubleshooter for further assistance.
- Sign in to see a list of devices on your account.
- Choose the device you want to troubleshoot.
- Click Troubleshoot a New Issue.
- Search for your issue in the How can we help you?
FAQs: How to activate a phone on Verizon
I want to activate a new phone I didn't purchase from Verizon. Please explain how to activate my phone on the Verizon network.
I have my own device that I'm bringing to Verizon. How do I get a SIM card so I can activate this phone myself?
Five things to know about bringing your own phone to Verizon
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