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Do a Factory Data Reset to Troubleshoot Android™ Phone Problems

(Video Length- 2:22 )

If you've tried everything and your device is still having issues, a next step is a factory data reset. Watch this video to learn how to factory data reset your phone. Make sure you remember to back up your content onto your Verizon Cloud account!

troubleshooting-factory-data-reset-android-video: Video Transcript